April 6, 2011
04-06-2011
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00:00:03
00:00:09
00:00:10>> THANK YOU FOR JOINING US ON OHIO ABILITY TV.
00:00:12I AM KEVIN MILLER, EXECUTIVE DIRECTOR OF THE
00:00:14OHIO REHABILITATION SERVICES COMMISSION. OUR
00:00:17MISSION IS TO HELP DISABLED OHIOANS FIND
00:00:19INDEPENDENCE THROUGH EMPLOYMENT.
00:00:21WE HAVE NO GREATER ALLY IN THIS MISSION OF THE
00:00:23NEWLY FORMED OHIO BUSINESS LEADERSHIP NETWORK.
00:00:26THIS IS AN ORGANIZATION OF BUSINESS LEADERS
00:00:28DEVOTED TO THE IDEA THAT ENABLING PEOPLE WITH
00:00:30DISABILITIES TO JOIN THEIR COMPANIES --
00:00:33ENSURES ACCESS TO THE WIDEST
00:00:36POSSIBLE POOL OF TALENT. AS THE LATE GREAT
00:00:38WOODY HAYES USED TO SAY, YOU WIN WITH PEOPLE.
00:00:39THE OHIO BUSINESS LEADERSHIP NETWORK RECOGNIZES
00:00:43THAT PEOPLE WITH DISABILITIES BRING UNIQUE
00:00:45TALENTS TO THEIR EMPLOYERS AND AID BUSINESS
00:00:48COMPETITIVENESS. THIS EPISODE OF OHIO ABILITY TV
00:00:51WILL EXPLAIN HOW.
00:00:53>> THANK YOU FOR BEING HERE TODAY.
00:00:58I WANT TO FIRST WELCOME YOU TO CARDINAL HEALTH.
00:01:01I AM THE RECRUITMENT, MARKETING, AND DIVERSITY
00:01:05
00:01:08ADVISER HERE AT CARDINAL.
00:01:11I AM ALSO A MEMBER AND HAVE BEEN A MEMBER FOR
00:01:13ABOUT A YEAR AND A HALF CARDINAL IS OUR LEADING
00:01:16EMPLOYER. WE SUPPORT THE ALLIANCE AND THE GROWTH
00:01:20OF THIS ORGANIZATION. THANK YOU FOR BEING HERE.
00:01:23WE'RE VERY EXCITED. I HAVE THE HONOR TO WELCOME
00:01:26TWO MEMBERS OF OUR CARDINAL TEAM, COLLEAGUES OF MINE.
00:01:29
00:01:32CAROLE WATKINS, OUR CHIEF HUMAN-RESOURCES
00:01:34OFFICER. SHE'S ALSO THE EXECUTIVE SPONSOR OF OUR
00:01:37DIFFERENTLY-ABLED EMPLOYEE RESOURCE CENTER.
00:01:40
00:01:42WHITNEY MANTONYA IS OUR VICE-PRESIDENT OF
00:01:46OPERATIONAL EXCELLENCE.
00:01:48SHE IS A CO-CHAIRED OF THE DIFFERENTLY-ABLED
00:01:50EMPLOYEE RESOURCE GROUP. PLEASE WELCOME THEM.
00:01:52>> HELLO, AND I WANT TO ECHO THAT WELCOME.
00:01:58
00:02:01I AM CAROLE WATKINS, CHIEF HUMAN-RESOURCES OFFICER.
00:02:03WELCOME TO OUR BUILDING. ANYBODY HERE, FIRST TIME
00:02:05IN OUR BUILDING? WELL, WELCOME.
00:02:08I UNDERSTAND PARKING WAS SOMEWHAT -- NO, OUR
00:02:12VISITORS SPOTS A FILL UP QUICKLY. THAT IS OUR WAY
00:02:15FOR HEALTHY LIFESTYLES. WE WANT YOU TO WALK.
00:02:18
00:02:22SO WELCOME. WE'RE THRILLED TO HAVE YOU HERE.
00:02:25WE ARE EQUALLY AS THRILLED AND PROUD TO BE THE
00:02:29LEAD EMPLOYER IN THE OHIO BLN, WHICH IS A NEW
00:02:32CHAPTER AFFILIATE OF THE OVERALL U.S. GROUP.
00:02:36WAS ESTABLISHED IN 1994.
00:02:40IT IS A NATIONAL ORGANIZATION THAT SERVES AS A
00:02:43COLLECTIVE VOICE OF OVER 60 DIFFERENT BLN
00:02:46AFFILIATE'S ACROSS NORTH AMERICA, REPRESENTING
00:02:52
00:02:53OVER 5000 EMPLOYERS. QUITE IMPRESSIVE.
00:02:57THE USBLN HELPED BUILD WORKPLACES, MARKETPLACE,
00:03:00AND SUPPLY CHAINS, WHERE PEOPLE WITH DISABILITIES
00:03:03ARE RESPECTED FOR THEIR TALENTS, WHILE SUPPORTING
00:03:07THE DEVELOPMENT AND EXPANSION OF ALL BLN AFFILIATES.
00:03:13
00:03:14AS A LEADING EMPLOYER IN THE OHIO BLN, CARDINAL
00:03:18HEALTH IS SUPPORTIVE IN HELPING TO BUILD
00:03:21MEMBERSHIP HERE AND WILL BE AN ACTIVE PARTICIPANT
00:03:25IN SPREADING THE WORD.
00:03:30SPREADING THE WORD TO OTHER BUSINESSES HERE IN
00:03:32CENTRAL OHIO, AND TO SHARE BEST PRACTICES ON HOW
00:03:34TO BEST ATTRACT, RETAIN, AND SUPPORT INDIVIDUALS
00:03:37WITH DISABILITIES. BESIDES BEING THE RIGHT THING TO DO,
00:03:42WE ALSO KNOW THAT THIS IS SMART BUSINESS.
00:03:44THE DISABLED POPULATION IN THE U.S.
00:03:47IS THE LARGEST GROWING POPULATION, WITH OVER 51.2
00:03:54MILLION PEOPLE AND 18% OF OUR POPULATION WITH
00:03:57SOME LEVEL OF DISABILITY.
00:03:59HERE IT CARDINAL HEALTH, WE HAVE CREATED AN
00:04:02EMPLOYEE RESOURCE GROUP FOR OUR DIFFERENTLY-ABLED
00:04:06INDIVIDUALS, AND I AM HONORED TO SERVE AS THE
00:04:10EXECUTIVE SPONSOR. WHITNEY WILL TELL YOU LITTLE BIT
00:04:13MORE ABOUT OUR ERG QR BY ANY MINUTE.
00:04:19AT CARDINAL HEALTH, WE RECENTLY RECEIVED A
00:04:23RANKING OF NUMBER 42 IN THE 20TH ANNUAL TOP 50
00:04:27EMPLOYERS IN CAREERS IN THE DISABLED MEZZANINE.
00:04:30WE'RE MAKING SOME PROGRESS.
00:04:33WE KNOW WE STILL HAVE OPPORTUNITIES, AND WE'RE
00:04:35THRILLED TO BE ABLE TO SHARE.
00:04:37ONE EXAMPLE I WILL SHARE WITH YOU IS, FOR OVER
00:04:3912 YEARS, OUR RESOURCED BUSINESS, WHICH IS
00:04:42HEADQUARTERED IN ILLINOIS, HAS EMPLOYED A GROUP
00:04:45OF DIFFERENTLY-ABLED INDIVIDUALS FROM COUNTRYSIDE
00:04:48ASSOCIATION. THE OFFER A VARIETY OF SERVICES TO
00:04:54ASSIST INDIVIDUALS WITH DISABILITIES IN LEARNING WORK
00:04:57SKILLS AND HABITS WHILE EARNING INCOME.
00:05:01ARE IN THE CASE OF CARDINAL HEALTH, A GROUP OF
00:05:04EIGHT TO 10 COUNTRYSIDE EMPLOYEES WORK ON SITE
00:05:09FOR FIVE HOURS TO SORT AND PROCESS EXCESS
00:05:14INVENTORY FROM THE OPERATION.
00:05:16IT IS THE OPERATION THAT PUTS TOGETHER KITS THAT
00:05:19GO INTO THE OPERATING ROOM.
00:05:22DR. SMITH DOES APPENDECTOMIES ALL DAY, AND WE
00:05:24KNOW WHAT GOES INTO HIS KIT, EVERYTHING FROM
00:05:27THE DOWN THAT HE WEARS, THE MASK THAT HE WEARS,
00:05:30THE SCALPEL THAT HE USES, AND MORE.
00:05:33IN SOME CASES, EVEN SOME OF THE DRUGS WE'RE
00:05:35GOING TO THOSE KITS. IT SAVES HOSPITALS TIME
00:05:37AND PRODUCTIVITY SO THAT THEY JUST TAKE THAT
00:05:43KIT OUT AND IT IS READY TO GO.
00:05:45THEY DO NOT HAVE TO FOCUS ON PUTTING THIS
00:05:48TOGETHER. THE EFFORTS OF THESE INDIVIDUALS ARE
00:05:50INSTRUMENTAL TO CARDINAL HEALTH WINNING THE
00:05:54ILLINOIS GOVERNOR'S SOLUTION PREVENTION OR IN
00:05:572005. FOR FOUR YEARS, WE'VE COVERED IN MORE THAN
00:06:0214 MILLION POUNDS OF WASTE FROM THAT OPERATION.
00:06:08WE'RE VERY FOCUSED ON THESE KINDS OF INITIATIVES
00:06:13YOUR CARDINAL HEALTH, AND WE'RE VERY PROUD TO BE
00:06:15THE LEAD EMPLOYER HERE AT THE OHIO BLN.
00:06:18I AM GOING TO TURN IT OVER TO WHITNEY, VICE
00:06:21PRESIDENT OF OPERATIONAL EXCELLENCE.
00:06:24SHE'S ALSO THE CO-FOUNDER OF OUR
00:06:26DIFFERENTLY-ABLED EMPLOYEE RESOURCES.
00:06:27>> THANK YOU. OF COURSE I WANT TO ECHO HER
00:06:33
00:06:34WELCOME TO CARDINAL HEALTH.
00:06:36IT IS REALLY, REALLY EXCITING FOR ME TO SEE SO
00:06:39MANY EMPLOYERS REPRESENTED HERE FOR THIS VERY
00:06:44IMPORTANT ISSUE. AS SHE SAID, I WANT TO TAKE A
00:06:48FEW MINUTES TO TALK ABOUT SOMETHING WE'RE
00:06:52VERY PROUD OF HERE AT CARDINAL HEALTH.
00:06:56WE HAVE FORMED, OVER THE LAST 12 MONTHS OR SO,
00:06:58WHAT WE CALL THE DIFFERENTLY-ABLED NETWORK.
00:06:59WE CALL IT "DAN" FOR SHORT.
00:07:01IT IS ONE OF SEVERAL GROUPS WE HAVE HERE.
00:07:05THEY'RE THERE FOR THE SUPPORT, ENCOURAGEMENT,
00:07:09AND ADVANCEMENT OF MANY PEOPLE IN THE
00:07:13ORGANIZATION. WE HAVE WHAT WE CALL OUR
00:07:18WOMEN'S INITIATIVE NETWORK, "WIN." WE HAVE
00:07:23A HISPANIC EMPLOYEE NETWORK.
00:07:27THE DISABLED NETWORK IS OUR NEWEST NETWORK.
00:07:29WE ARE PROUD OF WHAT WE HAVE ACCOMPLISHED IN A
00:07:33FAIRLY SHORT TIME SPAN.
00:07:36THE CONVERSATIONS REALLY STARTED ABOUT THE
00:07:42
00:07:42DIFFERENTLY-ABLED NETWORK A COUPLE YEARS AGO.
00:07:46MYSELF AND A COUPLE OTHER COMMITTED INDIVIDUALS
00:07:49HAVE BEEN TALKING AND SPENDING TIME AROUND WHAT
00:07:51IT IS THAT WE NEED TO ACCOMPLISH AND HOW WE CAN
00:07:55BE SUCCESSFUL WITH THIS AT CARDINAL HEALTH.
00:07:56WE HAD A LOT OF CONVERSATIONS, AND WE WERE ABLE
00:08:00TO, MYSELF AND THREE OTHER COMMITTEE TEAM
00:08:03MEMBERS, WERE ABLE TO LAUNCH, ABOUT 12 MONTHS
00:08:04AGO, THE DIFFERENTLY-ABLED NETWORK. IT WAS TO
00:08:10
00:08:12BRING MORE AWARENESS. WE HAVE HAD A FUN YEAR.
00:08:13IT WAS TO BRING MORE AWARENESS. WE HAVE HAD
00:08:15A FUN YEAR. WE HAVE HAD A LOT OF PROGRESS MADE.
00:08:18WE HAVE SPENT A LOT OF TIME AND COMMUNICATION,
00:08:21MAKING SURE THAT ORGANIZATIONS KNOW THAT WE'RE
00:08:22HERE, WE EXIST, AND HELPING TO RECRUIT ADDITIONAL
00:08:25LEADERSHIP FOR EFFORTS, AS WELL AS ADDITIONAL
00:08:30MEMBERS FOR EFFORTS. WE ARE ALSO PROUD THAT
00:08:32WE HAVE BEEN ABLE TO LAUNCH A QUARTERLY EDUCATIONAL
00:08:35SERIES DESIGNED TO ADDRESS ISSUES AROUND THE
00:08:37DIFFERENTLY-ABLED, THE WORKPLACE AND IN THEIR LIVES.
00:08:40I AM HAPPY TO ANNOUNCE WE HAVE EXPANDED OUR
00:08:43LEADERSHIP TEAM FROM THE ORIGINAL FOUR TO NOW WE
00:08:45HAVE NINE PEOPLE ON OUR STEERING COMMITTEE.
00:08:48WE HAVE 50 MEMBERS THROUGHOUT THE ENTIRE COMPANY
00:08:51THAT ARE CURRENTLY MEMBERS OF THE DISABLED
00:08:53NETWORK. WE THINK THAT IS GREAT PROGRESS IN A YEAR.
00:08:55SENDING THAT IS PERSONALLY VERY EXCITING FOR ME,
00:08:58AND AS I LOOK AT THE MEMBERSHIP OF THE
00:09:02DIFFERENTLY-ABLED NETWORK, WE CERTAINLY HAVE
00:09:06REPRESENTATION AND PEOPLE ON THE TEAM THAT ARE
00:09:08DIFFERENTLY-ABLED THEMSELVES, BUT WE ALSO HAVE A
00:09:10LOT OF PEOPLE THAT HAVE FAMILY, FRIENDS, OR ARE
00:09:12ADVOCATES OF THE DIFFERENTLY-ABLED.
00:09:14IT IS A GREAT COMPREHENSIVE GROUP ACROSS THE
00:09:16ORGANIZATION THAT DOES THINK ABOUT OUR FUTURE,
00:09:20WHERE WE'RE HEADING IN A YEAR OR TWO.
00:09:22WE HAVE KIND OF DECIDED THAT IT IS TIME TO STEP
00:09:26BACK, TIME TO LOOK AT WHAT WE HAVE DONE, AND
00:09:29CELEBRATE WHAT WE HAVE ACCOMPLISHED.
00:09:32AND UNDERSTAND WHAT OUR ONGOING MISSION IS.
00:09:35DO WE NEED TO REDEFINE OUR MISSION?
00:09:37WE CERTAINLY HAVE PLANS TO CONTINUE TO BUILD
00:09:40UPON OUR VERY SUCCESSFUL SPEAKER SERIES.
00:09:43WE'RE DISCUSSING OPTIONS ON HOW TO ENGAGE IN
00:09:47COMMUNITY OUTREACH, PARTNERING WITH ORGANIZATIONS
00:09:49WITHIN THE COMMUNITY.
00:09:50ULTIMATELY, THIS YEAR, REALLY CERTAIN OF
00:09:51CONVERSATIONS IN PLANNING AROUND HOW WE ACHIEVE
00:09:53OUR ULTIMATE GOAL, WHICH IS TO BUILD AWARENESS
00:09:57WITHIN OUR MANAGEMENT TEAM ON HOW TO ATTRACT,
00:10:01HIRE, AND MAINTAIN OUR DIFFERENTLY-ABLED
00:10:02POPULATION. WE HAVE WITH US TODAY KEVIN MILLER,
00:10:08
00:10:09THE EXECUTIVE DIRECTOR OF OHIO REHABILITATION
00:10:12SERVICES COMMISSION AND JERMAINE BROWN, THE CHAIR
00:10:15OF THE GOVERNOR'S COUNCIL FOR PEOPLE DISABILITIES.
00:10:18>> THANK YOU. THANK YOU. IT IS GREAT TO BE HERE
00:10:20WITH SUCH AN INTEGRAL LEADER IN CENTRAL OHIO WHEN
00:10:22IT COMES TO EMPLOYING PEOPLE WITH DISABILITIES.
00:10:27ANYTIME WE CAN GO OUT AND TALK WITH INDIVIDUALS
00:10:33AND BUSINESSES AND TALK ABOUT HOW IMPORTANT IT IS
00:10:36TO HIRE INDIVIDUALS WITH DISABILITIES, IT IS A TREE.
00:10:40THE REASON WHY IT IS A TREAT IS BECAUSE SO MANY
00:10:44PEOPLE DURING THESE ECONOMIC TIMES, YOU KNOW,
00:10:49EMPLOYMENT IS SOMETHING THAT IS ON THE MIND OF
00:10:52EVERY INDIVIDUAL, WHETHER IT IS A LOVED ONE THAT
00:10:54YOU HAVE WITHOUT A DISABILITY OR NOT.
00:10:57OR IMAGINE WHAT IT IS LIKE FOR THOSE INDIVIDUALS
00:10:59WHO HAVE A DISABILITY.
00:11:01OUR NUMBERS SHOW THAT INDIVIDUALS IN OHIO WITH
00:11:03DISABILITIES, THE UNEMPLOYMENT RATE IS 16% AND 17%.
00:11:07WHEN YOU CONSIDER THAT STATEWIDE, IT IS A LITTLE
00:11:11LESS THAN 10%.
00:11:15ANYTIME WE CAN GET OUT AND TALK ABOUT WHAT REHAB
00:11:17SERVICES DOES AND A GREAT PARTNERSHIP WE HAVE
00:11:21WITH THE GOVERNOR'S COUNCIL UNDER THE LEADERSHIP
00:11:23OF MR. BROWN, WE HAVE HAD A GOOD OPPORTUNITY.
00:11:28IT IS ABOUT MY 85TH DAY BEING HERE SO FAR,
00:11:30HITTING THE GROUND RUNNING. WE HAVE TALKED ABOUT
00:11:35HOW IMPORTANT IT IS TO PARTNER WITH BUSINESSES.
00:11:36AND WHY IN NOT ONLY MAKES SENSE AND HELPS THE
00:11:40INDIVIDUAL WITH A DISABILITY, BUT OBVIOUSLY, IT
00:11:43HELPS BUSINESSES AND THEIR EMPLOYEES FEEL GOOD
00:11:50ABOUT INCLUDING INDIVIDUALS WITH DISABILITIES
00:11:51THAT THEY HAVE A LOT TO OFFER. COMING FROM A
00:11:54LARGE FAMILY, I HAVE A SISTER WHO WAS SEVERELY DISABLED,
00:11:57WHO RECEIVED SERVICES FROM THE REHAB SERVICES COMMISSION.
00:12:02I HAVE A SON WHO IS AUTISTIC.
00:12:03I AM SOMEBODY WHO KNOWS AND IS CONCERNED ABOUT
00:12:09
00:12:10WHAT IT MEANS FOR YOUTH IN TRANSITIONING WHEN
00:12:12THEY GET OLDER, AND ALSO WHEN THEY BECOME ADULTS
00:12:17AND HOW THEY BECOME GAINFULLY EMPLOYED.
00:12:19IT IS VERY IMPORTANT THAT INDIVIDUALS HAVE A PURPOSE.
00:12:23IF YOU HAVE A PURPOSE OF GETTING UP EACH MORNING
00:12:25AND FEELING GOOD ABOUT YOURSELF GOING TO WORK,
00:12:27YOU'RE GOING TO BE MUCH MORE SUCCESSFUL IN LIFE,
00:12:30PERSONALLY, AND OBVIOUSLY, PROFESSIONALLY.
00:12:33I CANNOT SAY ENOUGH ABOUT THE LEADERSHIP OF THE
00:12:38COMMUNITY HERE IN COLUMBUS, PARTICULARLY CARDINAL
00:12:40HEALTH AND MANY OF THE OTHER FINE BUSINESSES
00:12:43AROUND THE STATE, WHO STEP UP TO THE PLATE AND
00:12:48SHOW LEADERSHIP IN THEIR COMMUNITIES BY ACTIVELY
00:12:52SAYING, HEY, WE WANT TO MAKE SURE THAT PEOPLE
00:12:53UNDERSTAND THE DISABILITIES HAVE A VOICE AND ARE
00:12:57ACTIVELY HELPING US REACH OUR CORPORATE GOALS.
00:13:01I APPRECIATE YOU BEING HERE. I KNOW EVERYONE WAS HERE
00:13:04FOR MR. BROWN, BECAUSE HE IS REALLY THE MAN WHO MAKES
00:13:08THE ENGINES GO. SO LET ME INTRODUCE JERMAINE BROWN.
00:13:14
00:13:17>> ACTUALLY, I AM DEFINITELY NOT THE MAN
00:13:21WHO MAKES THE ENGINES GO. [LAUGHTER]
00:13:24I WANT TO START BY THANKING EVERYBODY. THANKING YOU
00:13:27FOR BEING HERE TODAY, AND THANK YOU FOR BEING
00:13:30COMMITTED TO HIRING PEOPLE WITH DISABILITIES.
00:13:33KNOW THAT THIS IS JUST THE FIRST STEP.
00:13:36IT IS A WONDERFUL FOR STEP, BUT IT IS JUST THE
00:13:39FIRST SET. WHEN WE EMBARK ON THIS WHOLE THING,
00:13:43PROBABLY TWO OR THREE -- WE HAVE BEEN AT THIS
00:13:47FOR A VERY LONG TIME. NEVER IN MY WILDEST DREAMS
00:13:50COULD I IMAGINE STANDING IN FRONT OF THIS MANY
00:13:54PEOPLE ALL COMMITTED TO THE SAME GOAL.
00:13:57FOR THOSE THAT DO NOT KNOW DISABLED PEOPLE WANT
00:14:03
00:14:06THE SAME THING THAT EVERYONE ELSE DOES.
00:14:07THEY WANT TO BE CONTRIBUTORS TO SOCIETY.
00:14:10I GUESS, FIRST AND FOREMOST, TO THEIR FAMILY, TO
00:14:13SOCIETY, TO THE STATE OF OHIO, TO THIS COUNTRY.
00:14:14THERE ARE SO MANY THINGS AND SO MANY TALENTS
00:14:19THAT WE BRING TO THE TABLE.
00:14:22I JUST WANTED THANK YOU FOR ACKNOWLEDGING THAT.
00:14:24I AM EXCITED TO HEAR ABOUT ALL THE NEW
00:14:28INITIATIVES THAT CARDINAL HEALTH HAS.
00:14:30I AM EXCITED TO HEAR AND TO SEE ALL THE
00:14:33COMPANIES THAT ARE REPRESENTED TODAY.
00:14:36I BELIEVE WE HAVE WALGREEN'S HERE TODAY.
00:14:38OH, WOW. LOWES -- ARE YOU HERE?
00:14:44
00:14:44ARE THESE SHAMELESS PLUG? I AM JUST SO PROUD OF YOU.
00:14:47[LAUGHTER] IS MANPOWER HERE?
00:14:52THOSE ARE JUST SOME OF THE EMPLOYERS THAT WILL
00:14:58BE FEATURED SPEAKERS TODAY. SO I AM VERY EXCITED.
00:15:01I AM GOING TO STEP ASIDE, BECAUSE I CAN STAND
00:15:06HERE AND TALK ALL DAY, AS YOU CAN PROBABLY TELL
00:15:11ALREADY. I THINK IT IS MY JOB TO INTRODUCE SOMEONE
00:15:13WHO'S VERY SPECIAL TO ME, AND IT IS IRONIC THAT THEY
00:15:17DID NOT GIVE ME ANY BULLET POINTS, NO SCRIPT, NO
00:15:21BIOGRAPHY. SO I SAID, THIS MUST BE A SET UP.
00:15:22BUT I THINK THE REASON FOR THAT IS THAT THIS
00:15:26PERSON HAS BEEN SUCH A CHAMPION FOR PEOPLE WITH
00:15:30DISABILITIES. SHE HAS BEEN A MENTOR TO ME.
00:15:35SHE WAS ALSO THE IMMEDIATE PAST CHAIR OF THE
00:15:39GOVERNOR'S COUNCIL FOR PEOPLE WITH DISABILITIES.
00:15:41SHE IS JUST A FANTASTIC HUMAN BEING.
00:15:46HER NAME IS CHRIS MORANDA. SHE IS WITH OHIO HEALTH.
00:15:50SHE'S ALSO THE PRESIDENT OF THE OHIO BUSINESS
00:15:52LEADERSHIP NETWORK. I'D LIKE TO INTRODUCE CHRIS MORANDA.
00:15:55[APPLAUSE]
00:16:01
00:16:05>> WOW, THANK YOU SO MUCH.
00:16:11OH, LOOK AT ALL YOU PEOPLE. YOU ARE FABULOUS.
00:16:15THANK YOU, FROM MY HEART. ALSO, I WANT TO THANK
00:16:21
00:16:22RSC AND THE GOVERNOR'S COUNCIL FOR REALLY HELPING
00:16:27THE BLN TO BE THE OHIO BLN.
00:16:30IT IS MY SINCERE WELCOME TO EACH OF YOU FOR
00:16:35BEING HERE TO HELP LAUNCH THIS.
00:16:36OHIO BLN STATEWIDE -- AND DOESN'T THAT SOUND
00:16:38GREAT? OH, SO WONDERFUL.
00:16:40[APPLAUSE]
00:16:45WE HAVE BEEN DOING THIS FOR A WHILE.
00:16:47WE HAVE DONE IT CENTRALLY. PEOPLE HAVE BEEN IN
00:16:49CINCINNATI AND EVERYWHERE. SO WE WANT TO WRAP
00:16:52THIS ALL TOGETHER. IT HAS BEEN A JOURNEY.
00:16:54THERE HAVE BEEN EMPLOYERS BEFORE, AND SOME OF
00:17:00
00:17:01YOU THAT ARE GOING TO COME ALONG WITH US NOW.
00:17:04I WANT TO MAKE SURE -- YOU KNOW, IT IS A
00:17:06WONDERFUL MESSAGE THAT KEEPS COMING.
00:17:09CAROLE SPOKE OF THE USBLN, AND THAT IS REALLY
00:17:14WHY WE'RE HERE AND WHY WE WANT TO CELEBRATE THIS
00:17:19NEW BEGINNING. INTERESTING STORY --
00:17:22I WAS PROMOTING THIS. I WAS LIKE OUT HERE.
00:17:25EVERYBODY, YOU NEED TO COME.
00:17:27I WAS AT A CENTRAL OHIO SELF-INSURED MEETING,
00:17:31AND I WAS PASSING OUT FLIERS.
00:17:35A COLLEAGUE LOOKED AT ME AND SAID, "WHY WOULD AN
00:17:38EMPLOYER HIRE A PERSON WITH A DISABILITY?" AND I
00:17:41WAS LIKE -- WHOA, I JUST STOPPED. I DID NOT KNOW
00:17:45WHAT TO SAY. OF COURSE, I JUST JUMP IN -- I SAID, WELL, IF
00:17:50THERE TWO PEOPLE. ONE WHO HAS A DISABILITY AND
00:17:53ONE WHO DOES NOT, YOU WOULD TAKE THE BEST-QUALIFIED
00:17:57PERSON. AND IT THAT WE DO NOT DISCRIMINATE AGAINST
00:18:03INDIVIDUALS WITH DISABILITIES. YOU GO ON AND ON.
00:18:07WE HAVE DONE THE RESEARCH, ALL THOSE THINGS.
00:18:09AFTERWARDS, I KIND OF TOOK A STEP BACK.
00:18:15
00:18:17I CALLED HIM A DAY LATER OR SO AND SAID, I
00:18:18REALIZE THERE ARE MANY EMPLOYERS WHO DO NOT HIRE
00:18:23OR CONSIDER HIRING PEOPLE WITH DISABILITIES
00:18:25BECAUSE THEY HAVE CONCERNS, THEY HAVE FEARS, THEY
00:18:31HAVE DOUBTS, AND THEY DO NOT HAVE THE EDUCATION.
00:18:32THEY DO NOT UNDERSTAND IT.
00:18:34THAT IS WHY THE USBLN'S MISSION IS TO EDUCATE,
00:18:39ENCOURAGE EMPLOYERS TO RECRUIT, HIRE, TRAIN, AND
00:18:43RETAIN EMPLOYEES WITH DISABILITIES, AS PART OF
00:18:47PROMOTING GOOD BUSINESS PRACTICE.
00:18:49SO NOW, I AM GOING TO GO INTO A LITTLE BIT MORE
00:18:51ABOUT SOME INFORMATION ON THE BLN OR HOW WE CAN
00:18:57HELP AND JUST THINK ABOUT HIS ABILITIES.
00:19:01A SURVEY OF EMPLOYERS FOUND IN THE BERLIN REASON
00:19:03THEY DO NOT HIRE IS ATTITUDE. THAT IS AT ALL
00:19:08CORPORATE LEVELS. WHAT CAN WE DO TO CHANGE
00:19:12THOSE ATTITUDES? THAT IS WHERE OHIO BLN CAN HELP.
00:19:16IT IS THE PURPOSE TO CREATE THAT AWARENESS AND
00:19:18THE SKILLS. ABOUT THE SKILLS AND ABILITIES FOR WORKERS
00:19:21WITH DISABILITIES, AND TODAY YOU WILL HEAR FROM THREE
00:19:24OF OUR EMPLOYERS THIS AFTERNOON WHO LEARNED THAT
00:19:27HIRING PEOPLE WITH DISABILITIES SAVE THEIR
00:19:30COMPANY MONEY AND INCREASE THEIR PROFIT MARGIN.
00:19:34SO IT IS ALL GOOD. AND ALSO, CHANGING ATTITUDES
00:19:37REQUIRES A COORDINATED COMMUNITY EFFORT ON THAT
00:19:41EMPLOYER-TO-EMPLOYER APPROACH, AND THAT IS REALLY
00:19:43WHAT THIS IS ABOUT. WHERE DO WE BEGIN?
00:19:47I KIND OF DID THIS IN MY COMPANY, BUT YOU KNOW,
00:19:52WE ARE ALL DRIVEN BY DATA.
00:19:55I AM SURE THAT IN YOUR WORLD, SOMEONE WANTS TO
00:19:58KNOW SOMETHING ABOUT WHAT YOU'RE DOING, HOW YOU
00:20:01ARE DOING IT, THE LEADERSHIP WANTS TO KNOW WHAT
00:20:04YOUR ROI IS -- ALL OF THAT.
00:20:07WHAT I WANT TO DO IS JUST SHARE WITH YOU SOME
00:20:10WAYS TO BEGIN, LIKE, A DIVERSITY DISABILITY
00:20:16INITIATIVE, LIKE SOME OF OUR EMPLOYERS HAVE DONE
00:20:18AND SOME OF YOU MAYBE HAVE DONE.
00:20:20A FEW FACTS AND IF YOU MYTHS AND THINGS.
00:20:23I WILL GO THROUGH THESE QUICKLY. WE HAVE TALKED
00:20:28ABOUT NUMBERS, AND I HAVE SOME NUMBERS, TOO.
00:20:30THERE IS AN ESTIMATED 36 MILLION AMERICANS WITH
00:20:32DISABILITIES. IT IS DEFINITELY AN UNTAPPED MARKET FOR
00:20:35BUSINESSES AND EMPLOYERS AND FOR THEIR EMPLOYEES
00:20:39AND FOR BRINGING IN CUSTOMERS, TOO.
00:20:4119.8 MILLION AMERICANS BETWEEN THE AGES OF 16
00:20:46AND 64, THAT NUMBER IS GOING TO INCREASE AS WE
00:20:48HAVE VETERANS RETURNING FROM BOTH OF OUR WARS.
00:20:54
00:20:551.5 MILLION IN OHIO BETWEEN THE AGES OF 18 AND
00:21:0164, SO REALLY, TWO OUT OF THREE OR 53% OF THOSE
00:21:05WHO WERE NOT WORKING WOULD PREFER TO WORK,
00:21:08ACCORDING TO US. THERE IS A HARRIS SURVEY.
00:21:10THE OTHER THING TO NOTE IS THERE IS SO MUCH A
00:21:14DATA OUT THERE. IF YOU WERE TRYING TO PUT ONE
00:21:19OF THESE INITIATIVES TOGETHER, THAT IS WHAT I DID.
00:21:22WE HAD TO GO AND LOOK -- CORNELL HAS A GREAT WEB
00:21:25SITE. THE DEPARTMENT OF LABOR HAS A BUNCH OF
00:21:29STATISTICS YOU CAN FIND. ALL THOSE WILL SUPPORT
00:21:33WHAT YOU ARE GOING TO SAY TO YOUR SENIOR LEADERSHIP
00:21:36OF WHY YOU NEED TO DO THIS.
00:21:40A COUPLE OF MYTHS THAT PEOPLE HAVE TALKED ABOUT
00:21:42ABOUT, OH, MY GOSH, ACCOMMODATIONS ARE SO
00:21:43EXPENSIVE. PAT MENTIONED ABOUT ACCOMMODATIONS.
00:21:49
00:21:52WHEN SOMEONE COMES INTO A COMPANY AND REALLY
00:21:58
00:21:58LOOKING AT HOW WE CAN ACT THAT, I DO NOT HAVE THE
00:22:01ANSWER FOR THAT. BUT ONE PLACE TO CONNECT THIS
00:22:03THROUGH THE JOB ACCOMMODATION NETWORK,
00:22:05WHICH MANY OF YOU KNOW ABOUT.
00:22:07IT IS ASK JAN, AT THE UNIVERSITY OF VIRGINIA
00:22:10MORGANTOWN. I WILL GIVE YOU AN EXAMPLE.
00:22:16WE GO TO THEM WHEN WE NEED TO FIND AN
00:22:19ACCOMMODATION FOR SOMEONE.
00:22:22JUST RECENTLY, I REACHED OUT TO THEM, BECAUSE I
00:22:24FEEL LIKE FOR SOMEONE TO APPLY FOR A JOB AT MY
00:22:29COMPANY, IT IS KIND OF DIFFICULT IF YOU HAVE A
00:22:33DISABILITY. SO WHAT I DID IS I ASKED THEM --
00:22:37THEY DID WHAT IS CALLED A SNAP ASSESSMENT.
00:22:40SO THEN I, WHO KNEW NOTHING ABOUT THAT, COULD
00:22:44THEN PASS THAT ON TO OUR WEB MASTER KIND OF
00:22:49PEOPLE. SO THEY COULD LOOK AT IT AND SAY, OK,
00:22:51WE COULD DO THIS OR THAT TO HELP.
00:22:53THAT IS JUST AN IDEA. ACCOMMODATIONS DO NOT
00:22:57COST THOUSANDS OF DOLLARS. IT IS USUALLY $500 TOPS.
00:23:00HIRING PEOPLE WITH DISABILITIES WILL SCARE MY
00:23:04CUSTOMERS -- A SURVEY WAS DONE.
00:23:08ON A 92% OF THE FOLKS THAT WERE SURVEYED WERE
00:23:10MORE FAVORABLE TOWARDS COMPANIES THAT HIRED
00:23:15PEOPLE WITH DISABILITIES. 87% SAID THEY WOULD
00:23:17PREFER TO GIVE THEIR BUSINESS TO THOSE COMPANIES.
00:23:19THEY CANNOT PERFORM THE JOB. DEPAUL DID A STUDY
00:23:21THAT SAID THEY HAD THE SAME JOB PERFORMANCE RATING.
00:23:24PEOPLE WITH DISABILITIES, THEY WERE NO MORE
00:23:28LIKELY TO BE ABSENT, LATE, OR NOT COMING TO WORK.
00:23:31THEY DID REQUIRE MORE SUPERVISOR'S TIME.
00:23:35AGAIN, LESS LIKELY TO LEAVE A JOB.
00:23:37SO YOU'RE BUSTING THOSE MYTHS. YOU JUST HAVE
00:23:40TO BREAK DOWN THOSE ATTITUDES. I WILL BE SUED.
00:23:44THERE'S NOTHING IN THE EOC CHARGE DATA TO SHOW
00:23:46THAT PEOPLE WITH DISABILITIES FILED FEWER CLAIMS
00:23:50THAN PEOPLE OF COLOR, GENDER, OUR AGE. NOTHING
00:23:55THERE. WORKERS' COMPENSATION RATINGS,
00:24:00NOTHING WAS FOUND. BECAUSE, REALLY, WORKERS'
00:24:01COMPENSATION IS BASED ON THE NATURE OF THE BUSINESS.
00:24:04THE JOBS EMPLOYEES PERFORM AND THE USE OF BENEFITS.
00:24:07SO THERE WAS NOT ANY INCREASE FOUND BECAUSE A
00:24:13PERSON WOULD HAVE A DISABILITY. THAT IS TALKING
00:24:15ABOUT THAT BUSINESS IMPERATIVE IN DIVERSITY AND INCLUSION.
00:24:18I FEEL LIKE HIRING PEOPLE WITH DISABILITIES FALLS
00:24:23INTO THAT CATEGORY. THAT IS WHERE OHIO HEALTH STARTED.
00:24:26THAT WAS THE PLACE TO BEGIN TO GET THE
00:24:30CONVERSATION GOING.
00:24:33THE OTHER PART OF WANT TO SHARE WITH YOU, AND
00:24:39
00:24:41WHERE I COME FROM, THERE'S NOT A FEDERAL
00:24:43CONTRACTOR, BUT I KNOW SOME OF YOU ARE.
00:24:45I WANT YOU TO THE 25% OF THE U.S. WORKERS WORK
00:24:47FOR COMPANIES THAT HOLD FEDERAL CONTRACTS.
00:24:50FEDERAL CONTRACTS HAVE DONE A PRETTY GOOD JOB OF
00:24:53HIRING AND PROMOTING WOMEN AND MINORITIES, BUT
00:24:54THEY HAVE LARGELY IGNORED WHAT IS CALLED SECTION
00:24:58503, WHICH REQUIRES AFFIRMATIVE RECRUITMENT OF
00:25:02PEOPLE WITH DISABILITIES. I IMAGINE SOME OF YOU KNOW
00:25:07ABOUT THAT. THE U.S. DEPARTMENT OF LABOR,
00:25:10OFFICE OF FEDERAL CONTRACT COMPLIANCE, OFCCP,
00:25:16
00:25:17STATES THAT THEY SHOULD TAKE APPROPRIATE OUTREACH
00:25:19AND POSITIVE RECRUITMENT ACTIVITIES THAT ARE
00:25:23REASONABLY DESIGNED TO EFFECTIVELY RECRUIT
00:25:25QUALIFIED INDIVIDUALS WITH DISABILITIES.
00:25:28SO WHAT HAS HAPPENED RECENTLY, WHICH YOU MAY
00:25:33KNOW, IS THE OFCCP HAS HIRED MORE AUDITORS, AND
00:25:35THEY'RE STEPPING UP THAT SECTION 503.
00:25:38WHAT DOES THAT MEAN FOR BUSINESSES?
00:25:41IT MEANS THAT THERE IS GOING TO BE MORE
00:25:44ENFORCEMENT ON HIRING FOR THE RECRUITMENT PART OF
00:25:49THE HIRING. BY BECOMING A MEMBER --
00:25:50YOU KNEW I WILL TURN THIS AROUND, DON'T YOU?
00:25:54YOU'LL BECOME A MEMBER OF THE OHIO BLN AND THAT
00:25:57IS ONE WAY TO SHOW THAT YOUR COMPANY IS MAKING A
00:26:00GOOD-FAITH EFFORT TO HIRE AND RECRUIT.
00:26:05THIS ADDS UP TO THE FACT THAT IT IS TIME FOR
00:26:08OHIO BUSINESSES TO LOOK AT THEIR DIVERSITY
00:26:12RECRUITING PRACTICES AND EXPAND THEM TO INCLUDE
00:26:15PEOPLE WITH DISABILITIES. NOT BECAUSE IT IS THE
00:26:16RIGHT OR NICE THING TO DO, BUT BECAUSE IT MAKES SENSE.
00:26:18HIRING PEOPLE WITH DISABILITIES WILL HELP YOU
00:26:23BETTER SERVE THE GROWING NUMBER OF CUSTOMERS WHO
00:26:27WILL BECOME DISABLED AS THE POPULATION AGES.
00:26:31I BEING ONE OF THOSE BABY BOOMERS, ESTIMATED 77
00:26:37MILLION BOOMERS, 52%, WILL BECOME DISABLED.
00:26:39THAT IS A BIG NUMBER. YOU KNOW WE ARE TALKING
00:26:44ABOUT ACCOMMODATIONS AT WORK.
00:26:46YOU KNOW THAT IS WHAT IS OUT THERE FOR US.
00:26:49THROUGH YOUR MEMBERSHIP TO THE OHIO BLN, YOU CAN
00:26:52TAKE THE NEXT STEP TO EDUCATE YOUR RECRUITERS,
00:26:56FRONT-LINE MANAGERS, AND YOUR WORK FORCE AT NO
00:26:58CHARGE TO YOUR COMPANY. SO THAT IS MY COMMERCIAL.
00:27:04
00:27:06SO I HOPE THAT -- I APPRECIATE YOU LETTING ME
00:27:12KIND OF WRAP ALL THAT TOGETHER FOR YOU.
00:27:15BUT I GET TO WHERE MY OHIO HEALTH HAT FOR A
00:27:16MINUTE, BECAUSE I REALLY WANT TO SHARE WITH YOU
00:27:19SOMETHING THAT HAS BEEN GOING ON SINCE 2007 THAT
00:27:20IS VERY CLOSE TO MY HEART.
00:27:23WE RETAIN OUR ASSOCIATES WITH DISABILITIES AND
00:27:28OUR ASSOCIATES WHO GET INJURED OR ILL.
00:27:34WE HAVE PICKED A NOMINAL INTEGRATED DISABILITY
00:27:37MANAGEMENT PROGRAM THAT INCLUDES AN ACCOMMODATIVE
00:27:40WORK PROGRAM. WE HELP OUR ASSOCIATES TRANSITION
00:27:42BACK TO WORK IF THEY HAVE RESTRICTIONS FROM
00:27:44AN ILLNESS OR INJURY.
00:27:47AND IN THE LAST THREE YEARS, WE HAVE ADDED A
00:27:50VOCATIONAL COMPONENT TO OUR PROGRAMS.
00:27:54IF ONE OF OUR ASSOCIATES IS UNABLE TO COME BACK
00:27:56TO WORK IN THEIR ORIGINAL JOB, EITHER DUE TO AN
00:28:00ILLNESS OR OUT FOR AN EXTENDED PERIOD OF TIME --
00:28:05WE ALL KNOW HOW IT IS IN L.A., AND UNFORTUNATELY
00:28:06PEOPLE CANNOT COME BACK, AND THEY DO NOT HAVE A
00:28:09JOB TO RETURN TO OR THEY ARE DISABLED AND CANNOT
00:28:12DO THAT JOB. WE HAVE A VOCATIONAL SPECIALIST
00:28:15THAT WORKS WITH HR AND MANAGERS TO THEIR FIND
00:28:18A DIFFERENT JOBS IN OHIO HEALTH IF POSSIBLE,
00:28:22WITH OR WITHOUT AN ACCOMMODATION.
00:28:27WE ALSO PROVIDE JOBS TRIALS, ADAPTIVE EQUIPMENT,
00:28:30JOB COACHING, VOCATIONAL GUIDANCE.
00:28:33IT REALLY IS IMPORTANT.
00:28:34OUR CULTURE IS WE ARE A FAMILY, AND WE HAVE
00:28:37ASSOCIATES TO HAVE BEEN THERE 30 PLUS YEARS.
00:28:40WE DID NOT WANT THEM WALKING OUT THE DOOR.
00:28:42WE WANT TO KEEP THEM.
00:28:43SINCE 2007, WHEN WE BEGAN THE PROGRAM, WE
00:28:47COST-AVOIDED $5 MILLION.
00:28:50AND A LARGER PERCENT OF THE ASSOCIATES HAVE
00:28:54STAYED IN THEIR HOME DEPARTMENT WITH AN
00:28:56ACCOMMODATION.
00:28:59SOME ARE SCHEDULED CHANGES ALL THE WAY TO
00:29:02PURCHASING AND PULLING THE CARDS.
00:29:06IT GOES THE GAMUT.
00:29:09THE OTHER THING THAT OHIO HEALTH DID IN 2007 IS
00:29:13INVESTED IN THE INITIATIVE WITH AN ONGOING
00:29:15MISSION BUDGET.
00:29:16SO THAT SORT OF CAME OUT OF ALL OF THAT AS A
00:29:19NEED TO PAY FOR ACCOMMODATIONS, TO PAY FOR THOSE
00:29:24JOBS TRIALS.
00:29:27SO WE CONTINUED TO DO THAT.
00:29:29DURING THE INITIAL YEARS TO WORKED WITH RSC.
00:29:30WE WORKED WITH OUR OWN COUNSELOR ON SITE.
00:29:33IT WAS A PHENOMENAL RELATIONSHIP, AND I HOPE WE
00:29:37CAN DO THAT AGAIN. I REALLY DO.
00:29:39IT WAS A WONDERFUL PARTNERSHIP.
00:29:41BECAUSE WE WERE ABLE TO CAPTURE FOLKS THAT
00:29:45NEEDED SOME EARLY EQUIPMENT, EARLY STUFF, AND WE
00:29:47WOULD WORK TOGETHER. THAT WAS A WONDERFUL,
00:29:51WONDERFUL WAY TO WORK TOGETHER.
00:29:54ANYWAY, I ALSO WANTED TO TELL YOU THAT I LOVE TO
00:29:57SHARE MY STORIES, AND I LOVE TO HELP FOLKS GET
00:30:03
00:30:04EITHER A DISABILITY INITIATIVE GOING -- WE ARE A
00:30:06LEARNING AND SHARING ORGANIZATION, AND ANY TIME
00:30:09YOU NEED ANYTHING AND HAVE A QUESTION, IF I CAN
00:30:13HELP YOU, I WOULD BE SO HAPPY TO DO THAT.
00:30:16SO BEFORE WE HAVE OUR EMPLOYER'S SHARE THEIR
00:30:19INITIATIVES, I WOULD LIKE TO INVITE MELISSA
00:30:22INGWERSEN, A DISTRICT REPRESENTATIVE FOR KEYBANK
00:30:26TO COME UP AND SHARE HER WELCOME.
00:30:31>> THANK YOU. LET ME ADD MY EXPRESSION OF
00:30:35THANKS TO CARDINAL HEALTH FOR GRACIOUSLY HOSTING
00:30:39US IN THIS BEAUTIFUL FACILITY, AND TO ALL OF YOU
00:30:41FOR TAKING THE TIME TO BE HERE TODAY.
00:30:44THIS IS AN IMPORTANT CONVERSATION AND ONE THAT I
00:30:48AM DELIGHTED THAT WE ARE A PART OF.
00:30:49I AM HERE REPRESENTING SORT OF TWO HATS.
00:30:52ONE IS KEYBANK, WHICH EMPLOYS 8000 PEOPLE ACROSS
00:30:55THE STATE OF OHIO.
00:31:01AND IMPORTANTLY TODAY, AS A REPRESENTATIVE OF
00:31:03THE CENTRAL OHIO CHAMBER OF COMMERCE.
00:31:06YOU CAN THINK ABOUT CHAMBERS OF COMMERCE ACROSS
00:31:09THE ENTIRE STATE OF OHIO.
00:31:11AT CHAMBERS, WE'RE ALL THINKING, ALONG WITH THE
00:31:15STATE, ABOUT ECONOMIC DEVELOPMENT.
00:31:17HOW DO WE CREATE JOBS AND HOW DO WE ATTRACT NEW
00:31:19BUSINESSES INTO THE STATE TO ENHANCE EMPLOYMENT?
00:31:23AS WE WERE OUT THERE TOUTING THE INCREDIBLE BUT
00:31:26IT SAID THE STATE, NUMBER ONE ON THAT LIST
00:31:29REGULARLY, WHETHER YOU ARE IN TOLEDO, CINCINNATI,
00:31:33MARIETTA, COLUMBUS, PICK YOUR PLACE, IS THE
00:31:35QUALITY OF OUR WORK FORCE.
00:31:37WE TALK ABOUT THE ACCESS TO HIGHLY MOTIVATED
00:31:42EMPLOYEES, HIGHLY EDUCATED EMPLOYEES TO HAVE THAT
00:31:44MIDWESTERN WORK ETHIC.
00:31:46THAT MAKES SOMETHING SPECIAL HERE IN OHIO.
00:31:48EMPLOYERS ARE STARTING TO GET THAT THE WORK
00:31:52FORCE IN AND ATTRACTING TALENTED WORKERS IS
00:31:55REALLY IMPORTANT.
00:31:58AS SUCH, YOU WILL SEE IN MANY, MANY COMPANIES --
00:32:01MINE, PROBABLY ALL OF YOURS, DIVERSITY PROGRAMS.
00:32:02WE UNDERSTAND THAT TALKING ABOUT DIVERSITY, AND
00:32:04DOING EVEN MORE THAN TALKING ABOUT IT, ENGAGING
00:32:09IN A DIVERSITY CONVERSATIONS TO ENSURE THAT OUR
00:32:11LEADERSHIP TEAMS REFLECTED DIVERSITY OF OUR
00:32:13CUSTOMERS. AND ALSO THAT OUR CUSTOMERS
00:32:17UNDERSTAND THAT THE WORK FORCE REPRESENTS
00:32:21THE COMMUNITIES. AND THAT IS OCCURRING.
00:32:23AND AS AN OPPORTUNITY, WE CAN DO BETTER.
00:32:28MY EXPERIENCE IS, AND I THINK THE EXPERIENCE OF
00:32:30MANY COMPANIES IS, THAT RIGHT NOW, OUR DIVERSITY
00:32:33REALLY IS NOT THINKING QUITE AS WHOLESOMELY ABOUT
00:32:35DISABILITIES. SOMEONE SAID TO ME IT WAS THE HIT IN "D"
00:32:41
00:32:41IN DIVERSITY. I REFLECTED UPON THAT, AND I THOUGHT
00:32:46IT WAS PROBABLY CORRECT.
00:32:49SO THE EFFORTS THAT CHRIS AND DESCRIBED AND IN
00:32:51THE BLN ARE CRITICALLY IMPORTANT TO BRING THE
00:32:55CONVERSATION TO THE FOREFRONT.
00:32:58IF YOU THINK ABOUT CHAMBERS OF COMMERCE AND ITS
00:33:01MEMBERS: I KNOW CENTRAL OHIO BETTER THAN MANY
00:33:05OTHERS, BUT WE HAVE 2200 MEMBERS, AND THEIR SMALL
00:33:07BUSINESSES. THEY DO NOT HAVE VAST RESOURCES
00:33:09IN THE HUMAN RESOURCE DEPARTMENT.
00:33:13THEY MIGHT EMPLOY 10, 12, 15, 16 PEOPLE.
00:33:17THEIR ORGANIZATIONS WITH THE GOVERNOR'S OFFICE
00:33:19AND WITH THE BLN THAT ARE CREDIBLE RESOURCES FOR
00:33:22US AS EMPLOYERS TO ENHANCE THE DIVERSITY OF OUR
00:33:27WORK FORCE, TO ATTRACT THE BEST AND BRIGHTEST
00:33:29REGARDLESS OF DISABILITY OR ABILITY.
00:33:31I AM DELIGHTED TO BE HERE TODAY.
00:33:32I WANT TO THANK ALL OF YOU FOR YOUR COMMITMENT
00:33:34TO THIS VERY IMPORTANT CONVERSATION.
00:33:36IT WILL BE GREAT FOR THE STATE OF OHIO AND OUR
00:33:38BUSINESS COMMUNITY. THANK YOU.
00:33:40[APPLAUSE]
00:33:46
00:33:47>> THANK YOU SO MUCH, MELISSA. I APPRECIATE THE CHAMBER'S SUPPORT.
00:33:48THROUGH THE GOVERNOR'S COUNCIL, THE OHIO BLN HAS
00:33:51RECENTLY BECOME A MEMBER.
00:33:54I AM GRATEFUL FOR THE FOLLOWING SPEAKERS, THAT
00:34:00
00:34:01YOU'RE ABLE TO COME HERE TODAY AND SHARE YOUR
00:34:04EMPLOYMENT STORIES.
00:34:07FIRST, WE'RE GOING TO WATCH A SHORT VIDEO FROM
00:34:12WALGREEN'S, FOLLOWED BY REMARKS FROM LYNN
00:34:13MALLOUX. SHE'S HUMAN-RESOURCES AT THE WALGREEN'S
00:34:17DISTRIBUTION CENTER IN PERRYSBURG.
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00:38:43[APPLAUSE]
00:38:47>> THANK YOU VERY MUCH. I AM LYNN MALLOUX.
00:38:50I THINK LEVEL AT THE VIDEO SPEAKS FOR ITSELF.
00:38:52IT IS A VERY TOUCHING PICTURE.
00:38:55EVERY TIME I SEE IT, IT REMINDS ME OF THE
00:39:00PASSION I HAVE TO DO THIS JOB FOR WALGREEN'S, FOR
00:39:04PEOPLE WITH DISABILITIES. IT IS DEFINITELY THE RIGHT
00:39:07THING TO DO. LET ME CHANGE THE NEWS IN A LITTLE
00:39:11BIT AND SAY THANK YOU, CARDINAL HEALTH,
00:39:12THANK YOU FOR HOLDING THIS TODAY.
00:39:14THANK YOU TO OHIO BLN. A WARM THANK YOU TO LESLEY
00:39:17AND TO CHRIS FOR INVITING ME.
00:39:21I REALLY DO NOT HAVE A LOT TO ADD TO THAT.
00:39:23PUBLIC TO MAYBE TAKE A COUPLE OF QUESTIONS.
00:39:27SINCE WE HAVE BEEN IN THIS BUSINESS A LITTLE
00:39:30WHILE, SEVERAL YEARS ACTUALLY, AND WE HAVE QUITE
00:39:33A FEW OPERATIONS UP AND RUNNING FOR PEOPLE WITH
00:39:34DISABILITIES, IT MIGHT BE HELPFUL IF YOU CAN ASK
00:39:36ME SOME QUESTIONS.
00:39:39A COUPLE OF THINGS I WOULD LIKE TO SAY THOUGH,
00:39:41IN PREPARATION FOR YOURSELF, IF YOU HAVE YET TO
00:39:45START AN INITIATIVE OF WORKING WITH PEOPLE WITH
00:39:47DISABILITIES, THERE ARE SOME THINGS THAT YOU NEED
00:39:53TO DO PERSONALLY TO BE READY FOR THAT.
00:39:54ONE OF THEM IS TO LEARN THE PEOPLE-FIRST
00:39:56LANGUAGE. THERE IS A WAY TO SPEAK ABOUT PEOPLE
00:39:58WITH DISABILITIES. SOMETIMES YOU FALL INTO IT.
00:40:02SOMETIMES YOU MAKE A FEW MISTAKES BEFORE YOU GET
00:40:04THERE. BUT I THINK IT IS ENCOURAGING TO KNOW THAT
00:40:08YOU CAN PREPARE YOURSELF FOR THIS.
00:40:12THERE IS SOME LEGAL PEOPLE-FIRST LANGUAGE.
00:40:16IF YOU USED A SEARCH ENGINE ON THE INTERNET --
00:40:18AS EVERYONE SAYS, GOOGLE IT, YOU CAN FIND A LOT
00:40:21OF INFORMATION ABOUT PEOPLE-FIRST.
00:40:25LITERALLY, WHAT IT MEANS IS TALKING ABOUT A
00:40:27PERSON BEFORE YOU TALK ABOUT THEIR DISABILITY.
00:40:29INSTEAD OF SAYING A HANDICAPPED PERSON, YOU'RE
00:40:34GOING TO USE THE WORD PERSON WITH A DISABILITY.
00:40:37INSTEAD OF SAYING HE IS HEARING IMPAIRED, YOU
00:40:41MIGHT SAY, THE INDIVIDUAL HAS A HEARING IMPAIRMENT.
00:40:43WE DO NOT REALLY REFER TO PEOPLE AS HAVING --
00:40:46THEY ARE NOT DEAF. WE USUALLY CALL IT HEARING IMPAIRED.
00:40:49AS YOU LEARN THE GAMUT OF INFORMATION ABOUT THE
00:40:53PEOPLE-FIRST LANGUAGE, THERE ARE A LOT OF THINGS
00:40:56YOU CAN DO FOR YOURSELF. IT IS DISCIPLINED.
00:41:00THE RIGHT WORDS TO USE. I KNOW OUR ENGLISH LANGUAGE
00:41:02IS NOT BUILD ON THAT TYPE OF COVERAGE.
00:41:05IT STARTS WITH AN ADJECTIVE AND THEN A NOUN TO
00:41:07DESCRIBE A PERSON. THIS IS KIND OF TURNING THINGS AROUND.
00:41:11HOWEVER, I STARTED THIS WITH MY FAMILY AND WITH
00:41:15MY GROWN KIDS IN TRYING TO TEACH THEM WHAT WORDS
00:41:19YOU TO USE AND WHAT WORDS NOT TO USE.
00:41:22I THOUGHT A NATIONAL PLEDGE THAT YOU CAN PUT UP
00:41:26ON THE REFRIGERATOR TO HELP YOURSELF THINK OF
00:41:29OTHER THINGS TO SAY, MORE COMMON VERB IS TO USE.
00:41:32I THINK IT WAS IN 2010 MAY BE WHEN THE OHIO
00:41:37STATE LEGISLATURE, SENATE BILL 79, REMOVED THE
00:41:40WORDS MENTAL RETARDATION FROM ALL THE
00:41:44LEGISLATURE. THAT WAS A VERY IMPORTANT STEP.
00:41:48IT WAS A BIG STEP FOR PEOPLE WITH DISABILITIES
00:41:50ACROSS THE STATE. IT IS TIME THAT WE DO THE SAME THING.
00:41:53I, PERSONALLY, HAVE WORKED VERY HARD TO REMOVE
00:41:56THE WORDS MENTAL RETARDATION OR RETARDED FROM MY
00:41:58VOCABULARY, AS WELL AS HANDICAPPED.
00:42:02I DO NOT FEEL LIKE PEOPLE ARE NATURALLY
00:42:04HANDICAPPED. THEY MAY HAVE A DISABILITY THAT
00:42:06THEY HAVE LEARNED TO DEAL WITH.
00:42:08IT DOES NOT MEAN THAT THEY'RE NOT AS ABLE-BODIED
00:42:10AS ANYBODY ELSE. THAT IS MY LITTLE SPEECH TODAY.
00:42:12I WANT TO MAKE SURE YOU CAN LEARN TO PREPARE
00:42:17YOURSELF FOR THIS. OK? I THINK WE HAVE TIME FOR
00:42:20A COUPLE QUESTIONS. ANYBODY?
00:42:23>> THERE IS THE WALGREEN'S INITIATIVE IN INDIANA.
00:42:26[INAUDIBLE]
00:42:32
00:42:34>> ARE YOU REFERRING TO THE STORES?
00:42:40
00:42:41>> YES.
00:42:42>> I REPRESENT THE DISTRIBUTION SIDE OR THAT
00:42:43INITIATIVE STARTED FIRST.
00:42:45HE ASKED IF THERE WAS AN INITIATIVE THAT OHIO IS
00:42:47HANDLING IN THE STORES, LIKE THEY'RE DOING IN THE
00:42:48STATE OF INDIANA? I BELIEVE THEY'RE STARTING SOME
00:42:51OF THOSE THINGS. I THINK THE INITIATIVE WAS A DESCRIBED
00:42:54AS A PER LOCATION.
00:42:56SO IF THEY'RE RAISING THEIR HANDS AT A SPECIFIC
00:42:58STORE AND WHAT TO START HIRING PEOPLE WITH
00:43:02DISABILITIES, THEN THEY ARE GIVEN ALL THE SUPPORT
00:43:03THEY NEED TO START THAT.
00:43:05AS THE VIDEO SHOW, OUR INITIATIVE STARTED WITH
00:43:07THE DISTRIBUTION CENTERS, AND IT WAS NOT FOCUSED
00:43:09ON A STORE SIDE OR RETAIL AS OF YET.
00:43:12BUT THE RETAIL STARTED ABOUT TWO YEARS AGO.
00:43:16I AM NOT SURE WHEN INDIANA STARTED.
00:43:20IT JUST STARTED. THAT IS WONDERFUL. SO, YES.
00:43:24YOU HAVE TO HAVE SUPPORT SYSTEMS AVAILABLE FOR
00:43:29THE TYPE OF WORK THAT YOU KNOW YOU'RE GOING TO
00:43:33HAVE PEOPLE WITH DISABILITIES IN, AND THAT STARTS
00:43:35FIRST. THEY HAVE TO KNOW WHAT THOSE JOBS ARE GOING TO
00:43:37BE. GOOD QUESTION. THANK YOU. ANYBODY ELSE?
00:43:40>> WHAT ABOUT RECRUITING PEOPLE WITH DISABILITIES?
00:43:44DO YOU ADVERTISE THE POSITION IN A NEWSPAPER OR
00:43:46DO YOU GO TO A PARTICULAR ORGANIZATIONS?
00:43:52
00:43:55>> OUR NORMAL RECRUITING PROCESS STANDS AS
00:43:59APPLICATIONS ONLINE. THAT IS HOW IT IS DONE.
00:44:02BUT WE DID GO TO THE OUTREACH FACILITIES .
00:44:07WE OUTREACH WITH RSC SPECIFICALLY.
00:44:09THERE ARE VENDORS WITHIN OUR CITY, AND THEY HAVE
00:44:12ALL HELPED US TO THEN LOOK THROUGH THEIR CATALOGS
00:44:15OF FOLKS THAT ARE LOOKING FOR WORK AND WOULD MEET
00:44:17THE REQUIREMENTS OF THE PHYSICAL JOB THAT WE
00:44:21HAVE. SO YES, WE DID A LITTLE BIT OF BOTH.
00:44:26WE DID SOME ADAPTATIONS TO OUR ONLINE
00:44:28APPLICATION ASPECT, SO THAT IF SOMEONE WAS NOT
00:44:30COMPUTER LITERATE, WE ALLOWED SOME HELP.
00:44:34SOMEONE CAN ASSIST THEM WITH GOING TO THE
00:44:38PROCESS. IF THAT WAS NOT POSSIBLE, WE COULD SIT
00:44:40DOWN AND DO A PAPER APPLICATION, TOO.
00:44:43IF THERE IS A HEARING IMPAIRMENT ISSUE, THERE'S
00:44:45ALWAYS AN INTERPRETER AVAILABLE TO ASSIST.
00:44:47WE DID WHATEVER WE COULD.
00:44:49I, LIKE YOU, WHEN THIS PROCESS STARTED IN MY
00:44:52BUILDING, I THOUGHT, WHAT DO I DO?
00:44:55AND IT IS STARTED WITH ONE PERSON.
00:44:57I SAT DOWN WITH ONE PERSON TO DO AN APPLICATION.
00:45:02AND WHEN YOU'RE DONE, IT IS KIND OF LIKE, WELL,
00:45:04THAT WAS NOT SO HARD. LET'S TRY ANOTHER ONE.
00:45:05BRING MORE PEOPLE IN. THAT IS REALLY HOW IT STARTED.
00:45:08IT WAS NOT DIFFICULT.
00:45:11AS LONG AS YOU ARE FOLLOWING THE LAW ABOUT
00:45:14OPENING UP RECRUITMENT TO EVERYONE, AND WE DO NOT
00:45:18HAVE ANY BARRIERS IN THAT AREA, BUT WE DID HAVE A
00:45:23LOT OF HELP FROM RSC IN BEING ABLE TO FIND A POOL
00:45:25OF THE FOLKS THAT WERE READY TO COME TO WORK.
00:45:28IT WAS VERY HELPFUL. I CAN TAKE ONE MORE QUESTION.
00:45:30ANYBODY ELSE?
00:45:32>> [INAUDIBLE]
00:45:34>> IN MY BUILDING, I HAVE A FEW ADMINISTRATIVE RULES.
00:45:36YET, WE'RE PLACING PEOPLE WITH DISABILITIES IN
00:45:40ALL THOSE AREAS. I HAVE ASSET PROTECTION FOR
00:45:44SECURITY IN THE BUILDING. I HAVE COMPUTER ROOM
00:45:45OPERATORS. YES, WE'RE USING THEM IN THAT AREA ALSO.
00:45:51
00:45:56WE'RE BEGINNING TO GROW INTO THOSE AREAS.
00:46:02
00:46:02I WOULD LOVE TO HIRE A MANAGER AND HR STAFF WITH
00:46:06A DISABILITY. I HAVE NOT HAD AN OPENING.
00:46:11NO ONE WANTS TO LEAVE. I THINK THAT IS A GOOD THING.
00:46:14BUT STILL, YES, OUR MINDS ARE OPEN AND READY FOR
00:46:18THAT TO HAPPEN FOR US. AND WE HAVE LEARNED,
00:46:20FROM HIRING PEOPLE IN OUR BUILDINGS, IS NOT AS HARD
00:46:24AS YOU THINK IT MIGHT BE.
00:46:26SO YOU ENTERTAIN THE IDEA OF FIRST STARTING WITH
00:46:32THE INTERVIEW AND GOING FROM THERE.
00:46:35AS CHRIS MIGHT HAVE ALLUDED TO, YOU HIRE THE
00:46:38PERSON WITH THE BEST CAPABILITIES TO DO THE JOB,
00:46:40WHETHER THEY HAVE A DISABILITY OR NOT.
00:46:42SO IT IS NOT REALLY MATTER. GOOD QUESTION.
00:46:44I APPRECIATE YOUR QUESTIONS TODAY, AND I WILL
00:46:49STICK AROUND IF ANYBODY HAS ANY DISCUSSIONS OR
00:46:53QUESTIONS AFTERWARD. BUT THANK YOU VERY MUCH.
00:46:54[APPLAUSE]
00:46:58>> THANK YOU SO MUCH.
00:47:01WE REALLY APPRECIATE SEEING THE VIDEO.
00:47:04I LOVED THE PEOPLE-FIRST LANGUAGE BUT I AM
00:47:07ALWAYS TALKING ABOUT THAT, TOO.
00:47:10SO THANK YOU. NEXT, I WOULD LIKE TO INVITE JEANNE FARMER,
00:47:12THE REGIONAL DIRECTOR FOR MANPOWER GROUP.
00:47:16SHE IS GOING TO SHARE ABOUT THEIR PROJECT
00:47:19ABILITY AND INITIATIVE WITH US. JEANNE FARMER.
00:47:22>> HI. I AM JEANNE FARMER, REGIONAL DIRECTOR FOR
00:47:28
00:47:34
00:47:34MANPOWER IN OHIO. FIRST, I WOULD LIKE TO THANK YOU
00:47:41FOR INVITING ME TO COME HERE TODAY TO SPEAK,
00:47:43AND ALL OF YOU FOR ATTENDING, TO GIVE US AN
00:47:46OPPORTUNITY TO TALK ABOUT SOME OF THE INITIATIVES
00:47:49MANPOWER HAS PARTICIPATED IN.
00:47:51ALSO, I WOULD LIKE TO THANK CARDINAL HEALTH FOR
00:47:54INVITING US AND HOSTING US TODAY.
00:47:59A LITTLE BIT ABOUT MANPOWER GROUP.
00:48:02MANPOWER GROUP CREATES AND DELIVERS HIGH IMPACT
00:48:05SOLUTIONS TO ENABLE OUR CLIENTS TO WIN IN A
00:48:08CHANGING WORLD OF WORK, AND ALSO TO ENHANCE
00:48:11THEIR COMPETITIVENESS.
00:48:13FOR OVER 60 YEARS, MANPOWER, A $19 BILLION
00:48:18COMPANY, HAS WORKED TO HELP OUR CLIENTS, AND
00:48:24
00:48:25DURING AN AVERAGE YEAR, WE SERVICE ABOUT 400,000
00:48:28CLIENTS, AND THAT IS SMALL TO MIDSIZED CLIENTS.
00:48:34LOCAL, MULTINATIONAL, INTERNATIONAL, AND GLOBAL.
00:48:36WE MAINTAIN THE WORLD'S LARGEST AND MOST ROBUST
00:48:42NETWORK OF OFFICES, NUMBERING 3900, AND WE ARE IN
00:48:48
00:48:4880 COUNTRIES. A LITTLE BIT OF BACKGROUND ON HOW
00:48:54
00:48:55THIS INITIATIVE GOT STARTED.
00:48:58THE IMPENDING TALENT CRUNCH WILL CAUSE EMPLOYERS
00:49:01TO HAVE TO LOOK AT THE UNTAPPED TALENT RESOURCES
00:49:03IN ORDER TO FILL THEIR NEEDS.
00:49:07ONE OF THESE TALENT POOLS IS THE PEOPLE WITH
00:49:13DISABILITIES THAT ARE ESTIMATED TO COMPRISE
00:49:19
00:49:19APPROXIMATELY 20% OF THE POPULATION, AND HAVE
00:49:21EXPERIENCED THE HIGHEST UNEMPLOYMENT RATE, WHICH
00:49:26IS OVER 80%. AND THIS INFORMATION COMES FROM
00:49:29THE U.S. DEPARTMENT OF LABOR. AND A FEW MORE
00:49:32COMPELLING STATISTICS I WOULD LIKE TO GIVE YOU.
00:49:3731% OF EMPLOYERS WORLDWIDE ARE HAVING TROUBLE
00:49:39FILLING POSITIONS WITH THE RIGHT SKILLED PEOPLE,
00:49:43MEANING THESE SKILLS ARE IN DEMAND.
00:49:46AS A RESULT, EMPLOYERS WILL NEED TO LOOK AT
00:49:48TALENT POOLS THAT HAVE TRADITIONALLY GONE UNTAPPED.
00:49:51OVER 80% OF DISABILITIES ARE ACQUIRED, AS A
00:49:56RESULT OF AGE AND ILLNESS.
00:49:59AT THE SAME TIME, THE AGING WORK FORCE WILL
00:50:03INCREASE FROM 12% TO 20%.
00:50:07OF THE WORKING POPULATION BY 2025.
00:50:13AND THAT COMES FROM THE UNITED NATIONS
00:50:17POPULATION DIVISION. THERE IS A WHOLE UNTAPPED WORTH
00:50:21OF WORKERS AVAILABLE TO EMPLOYERS. TRADITIONALLY,
00:50:24THESE GROUPS HAVE NOT BEEN ON THE RADAR SCREEN.
00:50:27EMPLOYERS WERE NOT LOOKING TO THEM TO FILL
00:50:31POSITIONS. BUT THEY NOW WILL NEED TO BEGIN
00:50:33TO LOOK AT THESE UNTAPPED MARKETS.
00:50:35CHANGING DEMOGRAPHICS, TALENT AND SKILLS MIX,
00:50:37AND EMPLOYERS WITH A SERIOUS RISK TO PRODUCTIVITY
00:50:39WILL NEED TO BECOME CREATIVE.
00:50:42MANY OF THESE INDIVIDUALS WILL COME FROM THE
00:50:47POOL OF TALENT WITH DISABILITIES.
00:50:52AND MANY OF THESE INDIVIDUALS, WITH APPROPRIATE
00:50:55RESKILLING OR UPSKILLING, WILL FILL THE POSITIONS
00:50:59AND INCREASE THE PRODUCTIVITY.
00:51:02ADVOCATE TO ACCESS WORK FORCE OPPORTUNITIES ON
00:51:08
00:51:11BEHALF OF PEOPLE WITH DISABILITIES AND PROJECT
00:51:17
00:51:17ABILITIES THAT HAS RAISED MANPOWER'S AWARENESS IN
00:51:23
00:51:26THIS EFFORT. PROJECT ABILITY PROVIDES A TALENT SOLUTION
00:51:28THAT PROJECT ABILITY PROVIDES A TALENT SOLUTION THAT
00:51:29WORKS FOR THE BENEFIT OF THE EMPLOYERS.
00:51:31PEOPLE WITH DISABILITIES IN THE COMMUNITY AT LARGE.
00:51:36WITH THE TALENT AND SKILLS SHORTAGE IN IMMINENT
00:51:39AT THE END OF THIS ACCEPTABLE PULL WILL BE
00:51:43ABSOLUTELY IMPERATIVE.
00:51:45PROJECT ABILITY IS A COLLABORATIVE EFFORT.
00:51:47WE'RE LEVERAGING THE EXPERTISE OF COMMUNITY-BASED
00:51:51ORGANIZATIONS, AS WELL AS MANPOWER, AND HIGHLY
00:51:54RESPECTED COMMUNITY-BASED ORGANIZATIONS TO TAP
00:51:58INTO THESE PEOPLE WITH DISABILITIES.
00:52:01THE PROGRAM FOCUSES ON AN MATCHING THE NEEDED
00:52:07
00:52:08JOB SKILLS WHICH OUR EMPLOYERS REQUIRE, TO THE
00:52:12SKILLS THAT THAT TALENT POOL POSSESSES.
00:52:14AND IT IS INCLUSIVE OF PEOPLE WITH DISABILITIES.
00:52:20
00:52:20IT IS THE FIRST OF MANY PREDICTABILITY PROGRAMS
00:52:23TO BE LAUNCHED. OUR FIRST PILOT PROGRAM WAS
00:52:26LAUNCHED IN AT SAN JOSE, CALIFORNIA.
00:52:29THE CALIFORNIA TEAM, THE PROGRAM WORKS IN
00:52:34PARTNERSHIP WITH TRANSACCESS, PROJECT HIRED, AND
00:52:38THE CALIFORNIA STATE DEPARTMENT OF REHABILITATION.
00:52:42THESE ARE THE AGENCIES THAT CONNECT COME IN
00:52:47DIFFERENT CAPACITIES, TO THE DESIRED DISABLED POPULATION.
00:52:53
00:52:55IT IS UNIQUE IN THAT A PRIMARY COMMUNITY-BASED
00:52:57ORGANIZATION, IN COOPERATION WITH OTHER
00:53:02COMMUNITY-BASED ORGANIZATIONS IN THE STATE
00:53:05DEPARTMENT OF REHABILITATION, BECOME A SELLING
00:53:08POINT FOR REFERRING POTENTIAL CANDIDATES TO
00:53:10MANPOWER FOR APPOINTMENT. WE HAVE A SERIOUSLY
00:53:16
00:53:17DEFINED PROCESS TO FACILITATE THE REFERRAL OF THE
00:53:23
00:53:24APPROPRIATE INDIVIDUALS, AND QUALIFIED INDIVIDUALS
00:53:25WITH DISABILITIES. THIS INCLUDES PRESCREENING BY THE
00:53:28COMMUNITY-BASED ORGANIZATIONS, AS WELL AS
00:53:34MANPOWER'S COMPREHENSIVE SKILLS ASSESSMENT.
00:53:39A CUSTOMIZED REPORTING PROCESS WAS DEVELOPED TO
00:53:41TRACK INDIVIDUALS WHO ARE REFERRED TO MANPOWER
00:53:44AND THEIR OUTCOME AND THE REPORT INCLUDES
00:53:47INFORMATION ON THE NUMBER OF INTERVIEWS, THE
00:53:50PLACE, TYPE OF PLACEMENT, AND PERFORMANCE RATING,
00:53:53WITH COMMENTS ON THE MANPOWER CLIENTS.
00:53:59
00:54:00THIS PROGRAM IS SUCCESSFUL BASED UPON THE
00:54:02FOLLOWING THINGS: STRONG RELATIONSHIPS BETWEEN
00:54:05THE LOCAL MANPOWER OFFICE AND AT THE LOCAL
00:54:09INFLUENTIAL COMMUNITY-BASED ORGANIZATIONS THAT
00:54:13SERVE THE PEOPLE WITH DISABILITIES.
00:54:15A STRONG RELATIONSHIP WITH THE LOCAL DEPARTMENT
00:54:19OF REHABILITATION AND/OR VOCATIONAL REHABILITATION.
00:54:23THE MANPOWER OFFICES AND INTAKE OFFICES ARE ALL
00:54:26ACCESSIBLE TO PEOPLE WITH DISABILITIES, AND STAFF
00:54:33NEEDS TO BE WELL TRAINED. RESULTS AND OUTCOMES.
00:54:35MANPOWER HAS PLACED 115 INDIVIDUALS WITH
00:54:37DISABILITIES INTO EMPLOYMENT, WITH ANOTHER 155 IN
00:54:39THE PIPELINE. PROJECT ABILITY IS UNIQUE, IN THAT
00:54:44WE WANTED SOMETHING THAT WE CAN REPLICATE ACROSS
00:54:50
00:54:52THE COUNTRY AND HAVING A FLEXIBLE FRAMEWORK,
00:54:58BECAUSE WE WILL NEED TO COLLABORATE WITH
00:55:02EMPLOYERS AND COMMUNITY-BASED ORGANIZATIONS
00:55:07THROUGHOUT THE COUNTRY. WE HAVE 155 IN THE
00:55:13
00:55:14PIPELINE AND HOPE TO BE PLACING MORE.
00:55:15PROJECT ABILITY IS TRULY A COLLABORATIVE PROJECT
00:55:17WHERE WE ARE LEVERAGING THE EXPERTISE OF BOTH THE
00:55:19COMMUNITY-BASED ORGANIZATIONS AND MANPOWER.
00:55:25
00:55:25IT WAS LAUNCHED INITIALLY, AS WE SAID, IN SAN
00:55:30JOSE, BUT HAS RECENTLY BEGUN OPERATING IN BOSTON
00:55:33AND WILL BEGIN OPERATING IN CHICAGO AND HOUSTON
00:55:36IN THE NEAR FUTURE. PLANS ARE UNDER WAY TO LAUNCH
00:55:38THE PROGRAM IN FIVE ADDITIONAL MARKETS,
00:55:44
00:55:46WHICH ARE YET TO BE DETERMINED. AND WOULDN'T IT
00:55:49BE NICE TO BE ABLE TO LAUNCH THAT IN OHIO?
00:55:52JUST IN CLOSING, WHAT I WOULD LIKE TO LEAVE YOU
00:55:57WITH IS THAT THIS COLLABORATION AND VISION IS
00:56:00FOCUSED ON THE FACT THAT IT IS THE ABILITY, NOT
00:56:06THE DISABILITY, THAT MATTERS. THESE FOLKS ARE PLACED
00:56:09BECAUSE THEY HAVE THE APPROPRIATE SKILLS THAT OUR
00:56:13CLIENTS ARE LOOKING FOR.
00:56:16SO IT IS JUST A MATTER OF GETTING THAT WORKING.
00:56:18THAT IS ONE OF THE QUESTIONS THAT WAS ASKED.
00:56:20I THINK THAT IS ONE THING THAT WE HAVE, AND
00:56:23OPPORTUNITY THAT WE CAN FILL THAT FOR YOU.
00:56:27SO THANK YOU.
00:56:31[APPLAUSE]
00:56:37
00:56:43>> WOW, OK. WE ARE READY, OHIO.
00:56:44AREN'T WE READY FOR THEM? I AM TELLING YOU,
00:56:46WE'RE HOOKING UP WITH MANPOWER.
00:56:49WE'RE GOOD TO GO. WE'RE READY.
00:56:50ONE THING I WOULD LIKE TO MENTION, TOO, IS THAT
00:56:54LOWES AND MANPOWER ALSO BOARD MEMBERS OF THE
00:56:58USBLN, WHICH IS WONDERFUL THAT THEY ARE SITTING
00:57:02THERE, TOO. NEXT UP, LAST BUT NOT LEAST, ABSOLUTELY,
00:57:06YES A GOING TO INVITE MARK STEWART, GENERAL MANAGER
00:57:11FROM LOWES DISTRIBUTION CENTER IN FINLEY TO TELL
00:57:15US ABOUT THE LOWES INITIATIVES, AND WHAT HIS
00:57:19DISTRIBUTION CENTER'S JOURNEY HAS BEEN.
00:57:25[APPLAUSE]
00:57:31
00:57:33>> THANK YOU. AND THANK YOU FOR THE INVITATION
00:57:36TO BE HERE TODAY. IT IS AN HONOR. I THINK THAT IS VERY
00:57:41IMPORTANT, AND I TRULY BELIEVE IN IT.
00:57:45I HAVE GOT A COPY OF THAT GREAT VIDEO. I HAVE SEEN IT
00:57:51MANY TIMES. EVERY TIME I SEE IT, I THINK, WOW, I HOPE
00:57:53WE DO THAT WHEN THEY. I AM PROUD TO BE HERE THIS YEAR.
00:57:57WE HAVE OUR OUTREACH PROGRAM, WHICH IS THE
00:58:03
00:58:04PROGRAM THAT WE COINED TO ACTIVELY RECRUIT
00:58:08CANDIDATES WITH DISABILITIES. OUR OUTREACH PROGRAM
00:58:11ALIGNS WITH OUR VALUES OF DIVERSITY AND INCLUSION.
00:58:15AND MORE IMPORTANTLY, WE'RE GIVING PEOPLE A
00:58:17CHANCE THAT MIGHT NOT OTHERWISE HAVE A CHANCE.
00:58:20SO IT IS THE RIGHT THING TO DO.
00:58:21ABOUT TWO YEARS AGO, THE GENERAL MANAGER OF OUR
00:58:23PENNSYLVANIA LAW DIVISION ENCOURAGED DISABLED
00:58:27APPLICANTS TO APPLY. SHORTLY THEREAFTER, WE TOOK
00:58:33ON SPONSORSHIP FOR THE ENTIRE DISTRIBUTION NETWORK
00:58:36AROUND THE COUNTRY. WE CURRENTLY HAVE 14 CC'S,
00:58:42
00:58:42EMPLOYING ABOUT 300 PEOPLE WHO HAVE COME TO US
00:58:48THROUGH THE PROGRAM, IN ADDITION TO THE INDIVIDUALS
00:58:50WITH DISABILITIES WHO WE ALREADY EMPLOYED THROUGH
00:58:53NORMAL RECRUITING CHANNELS.
00:58:55SPECIFICALLY IN FINLEY, WE LAUNCHED, WITH THE
00:58:59HELP OF THE FOLKS, AND THE ASSISTED US WITH A
00:59:01PROVIDER EVALUATION AND SENSITIVITY AND AWARENESS
00:59:04TRAINING FOR OUR LEADERSHIP TEAM.
00:59:07AND ALSO, THANKS AGAIN TO WALGREEN'S.
00:59:13
00:59:14THERE WERE KIND ENOUGH TO INVITE US UP AND SHARE
00:59:16A LOT OF INFORMATION WITH US, WHICH WAS GREAT.
00:59:19IT HELPS US GET STARTED. WE THEN BEGIN OUR PARTNERSHIP
00:59:23WITH THE REGIONAL LOCATION, VALLEY CENTER.
00:59:27THEY HAVE BEEN A GREAT PARTNER IN SERVICE A
00:59:30SINGLE SOURCE PROVIDER FOR PROVIDING CLIENTS FROM
00:59:34VARIOUS ORGANIZATIONS WITHIN THE COMMUNITY.
00:59:37ADDITIONALLY, THEY PROVIDED JOB COACHES ACROSS
00:59:41ALL THREE SHIFTS OF OUR OPERATION.
00:59:44WE CURRENTLY EMPLOY ABOUT 10 INDIVIDUALS WHO
00:59:46HAVE COME TO US THROUGH THE PROGRAM, AND WE
00:59:52CONTINUE TO ENCOURAGE APPLICANTS TO APPLY.
00:59:54THEY ARE PAID AT THE SAME AS EVERYONE ELSE IN
00:59:56WASHINGTON, D.C., AND THERE HELD TO THE SAME
00:59:58PERFORMANCE EXPECTATIONS.
01:00:00ADDITIONALLY, MANY OF OUR FOLKS EARNING
01:00:02PERFORMANCE ABOVE AND BEYOND THEIR BASE PAY.
01:00:04ANOTHER POSITIVE OUTCOME, AND THIS WAS KIND OF A
01:00:07SURPRISE TO ME, BUT A VERY PLEASANT SURPRISE,
01:00:10SINCE WE BEGAN OUR OUTREACH PROGRAM, WE HAVE
01:00:13BECOME MORE CREATIVE IN THINKING OUTSIDE THE BOX
01:00:16ON HOW WE TRAIN AND DEVELOP OUR TEAM MEMBERS.
01:00:19BEING ABLE TO ADAPT OUR TRAINING METHODS
01:00:23BENEFITS ALL OF OUR TEAM MEMBERS AS WE ARE
01:00:26BRINGING DIFFERENT SKILL LEVELS, CAPABILITIES,
01:00:32AND PERSONAL CHALLENGES TO WORK WITH US EACH DAY.
01:00:36IT IS MY JOB AND THE JOB OF MY LEADERSHIP TEAM
01:00:39TO BE ABLE TO HELP ALL OF OUR FOLKS SPEAK AS
01:00:42SUCCESSFUL AS THEY POSSIBLY CAN.
01:00:45SO THAT CREATIVE THINKING AND TRAINING AND
01:00:48HELPING EVERYONE AS THEY GROW AND DEVELOP HAS
01:00:50BEEN A GREAT SIDE EFFECT THAT REALLY WAS NOT
01:00:52ANTICIPATED. OVERALL, THE INITIATIVE TO ACTIVELY
01:00:56RECRUIT PEOPLE WITH ABILITIES HAS CREATED A MORE
01:00:59INCLUSIVE ENVIRONMENT, PROVIDED A CHANCE FOR
01:01:02SUCCESS FOR SOME WONDERFUL MEMBERS OF OUR
01:01:06COMMITTEE, AND GIVING LOWES ANOTHER AVENUE OF
01:01:12RECRUITING AS CONTINUE TO GROW AND TO SERVE OUR
01:01:14CUSTOMERS. IT HAS BEEN A GREAT OPPORTUNITY TO BE
01:01:18INVOLVED IN SOMETHING SO BENEFICIAL TO THE COMMUNITY,
01:01:24AND I AM VERY PROUD TO BE PART OF IT. THANK YOU.
01:01:28THANKS AGAIN FOR HAVING ME. I APPRECIATE IT.
01:01:30[APPLAUSE]
01:01:36
01:01:42>> THANK YOU. I THANK ALL OF YOU FOR BEING HERE TODAY.
01:01:44WE REALLY APPRECIATE IT. CARDINAL HEALTH IS PROUD TO BE
01:01:46THE LEADING EMPLOYER FOR BLN. WHAT A WONDERFUL
01:01:49ORGANIZATION AND GREAT STORIES TODAY.
01:01:53I WANTED TO TURN YOUR ATTENTION TO THE HANDOUT.
01:01:58IF YOU LOOK IN THERE, YOU SHOULD BE ABLE TO FIND
01:02:01A LITTLE CARD. WE WOULD LOVE IT IF YOU WOULD MAYBE
01:02:05FILL THAT OUT, AND YOU COULD GIVE IT TO PAM BACK HERE.
01:02:10OR YOU COULD FILL IT OUT AT A LATER TIME AND
01:02:13MAIL THAT IN TO BECOME A MEMBER.
01:02:16WE'RE LOOKING FORWARD TO HAVING YOUR INPUT AND
01:02:19SHARING YOUR STORIES ON HOW WE CAN ALL BE BETTER
01:02:21AT THIS. ANOTHER COUPLE OF ITEMS TO SHARE.
01:02:25THERE IS ALSO A PREVIEW OF WORKSHOPS AND THE
01:02:30EVENTS THAT WE HAVE GOING ON, AND WE WOULD LOVE
01:02:33IT IF YOU COULD ATTEND THE WORKSHOP IDENTIFYING
01:02:36AND APPROPRIATELY MANAGING MENTAL HEALTH ISSUES
01:02:39IN THE WORKPLACE, TRENDS AND TECHNIQUES.
01:02:44WE ARE TARGETING THAT ON JUNE 7, AND WE HAVE
01:02:46APPLIED FOR HRCI CREDIT FOR THE EVENT.
01:02:49IN ADDITION, THERE'S CONTACT INFORMATION FOR YOU
01:02:54TO UTILIZE FOR YOUR NETWORKING PURPOSES.
01:02:58FEEL FREE TO REACH OUT TO ANYBODY HERE WITH BLN
01:03:00IF YOU HAVE ADDITIONAL QUESTIONS.
01:03:05WE WOULD ALSO LIKE TO LET YOU KNOW THAT THERE
01:03:07ARE BOARD POSITIONS AND COMMITTEE POSITIONS
01:03:10AVAILABLE WITH BLN IF YOU LIKE TO BE INVOLVED.
01:03:12SO PLEASE PARTICIPATE. WE REALLY APPRECIATE THAT.
01:03:15I WANT TO THANK ALL THE PEOPLE WHO HAVE
01:03:20PARTICIPATED AND SPOKEN.
01:03:22I WOULD BE REMISS IN NOT ADD THAT THE GOVERNOR'S
01:03:26COUNCIL EMPLOYER OF THE YEAR NOMINATIONS ARE OUT.
01:03:29SO ANOTHER BIG THING THAT WE WANT TO SHARE WITH
01:03:31EVERYONE, AND IT IS SOMETHING TO LOOK FORWARD TO
01:03:34THERE. AND OUTSIDE OF EVERYTHING THAT WE
01:03:35HAVE LEARNED TODAY, I WANT TO THANK EVERYBODY FOR
01:03:38YOUR PARTICIPATION AND FOR COMING. WHAT A WONDERFUL
01:03:41TURNOUT. WE WISH YOU ALL THE BEST OF LUCK IN YOUR
01:03:43ENDEAVORS AS IT RELATES TO HELPING FOLKS OUT
01:03:45THERE IN THE COMMUNITY. SO THANK YOU VERY MUCH FOR BEING HERE.
01:03:47[APPLAUSE]
01:03:49
Note : Transcripts are compiled from uncorrected captions