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All Sides with Ann Fisher : 11:00 AM - Gratuities: Why Tips Matter Expand
 
 
June 9, 2014
06-09-2014
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All Sides with Ann Fisher
 
Description
Great service in a restaurant might warrant a big tip, but that money is often split among the whole staff-even management. Ohio's Tip Fairness Act would ban the practice of "tip pooling," but opponents say it would prevent wait staff from working as a team. We'll talk about the Act, and about whether tipping should be banned altogether.

Guests:

Michael Lynn, Professor of Services Marketing, Cornell University School of Hotel Administration

Elizabeth Lessner, restaurant owner

Daniel Post Senning, author and manager of online content at the Emily Post Institute
 
 
 
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