00:00:07I WANT TO THANK YOU TODAY FOR
JOINING US IN OHIO'S
00:00:11CELEBRATION OF NATIONAL
EMPLOYMENT AWARENESS MONTH.
00:00:13OUR MISSION OF JOB CREATION IS
AT THE VERY TOP OF THE
00:00:16NATIONAL AGENDA.
AND GOVERNOR KASICH HERE IN
00:00:19OHIO HAS SAID MANY TIMES
THAT OHIO NEEDS JOBS.
00:00:23AND THESE ARE SOBERING TIMES
WHEN ANY JOB FOR ANYWHERE IS
00:00:27CAUSE FOR CELEBRATION.
THE OFFICIAL UNEMPLOYMENT RATE
00:00:31IS ABOVE 9 PERCENT, AND HALF
OF THE PEOPLE WITHIN THIS
00:00:35CATEGORY ARE
LONG-TERM UNEMPLOYED.
00:00:38WITHOUT WORK FOR
AT LEAST HALF A YEAR.
00:00:41WHEN YOU INCLUDE UNEMPLOYED
WITH JOB WORKERS, THE NATIONAL
00:00:45UNEMPLOYMENT RATE IS 19.2%.
THESE ARE DIFFICULT TIMES
00:00:56RIGHT NOW WHEN YOU'RE FINDING
A JOB, AND OUR MISSION AT RSC
00:00:59IS TO ASSIST INDIVIDUALS WITH
DISABILITIES TO FIND A JOB AND
00:01:03REMOVE THOSE BARRIERS.
YOU CAN SEE FOR YOURSELF THAT
00:01:06WE ARE SURROUNDED BY MANY
LOGOS AND FRIENDS OF
00:01:10COMPANIES IN OHIO.
THESE ARE EMPLOYERS THAT ARE
00:01:14PART OF OUR BUSINESS
LEADERSHIP NETWORK.
00:01:18AND I'D APPRECIATE IT IF
EVERYONE WOULD TAKE A MINUTE
00:01:20TO RECOGNIZE OUR FRIENDS.
(APPLAUSE.)
00:01:29THE BLN MEMBERS HAVE SEEN
THAT A DIVERSE WORK FORCE,
00:01:33WHICH INCLUDES QUALIFIED
WORKERS WITH DISABILITIES,
00:01:36IMPROVES BOTH MORALE AND MORE
IMPORTANTLY PRODUCTIVITY
00:01:40ACROSS THE ENTIRE COMPANY.
THESE BEST PRACTICES ARE ALSO
00:01:45COMING TO STATE GOVERNMENT.
AND YOU WILL SEE IN JUST A
00:01:49LITTLE BIT RICH DONOVAN WILL
GIVE A VERY INTERESTING AND I
00:01:53THINK EYE-OPENING REMARKS
REGARDING HIS EXPERIENCES.
00:01:59HE'S VERY INNOVATIVE IN THE
WAY HE THINKS AND TALKS ABOUT
00:02:01THE OPPORTUNITIES THAT
INDIVIDUALS WHO HAVE
00:02:06DISABILITIES IS A MARKET THAT
IS THE SIZE OF CHINA WHEN YOU
00:02:10LOOK AT IT.
SO I THINK WE'RE IN FOR A VERY
00:02:13SPECIAL DAY.
I WOULD LIKE TO SPECIFICALLY
00:02:15THANK OUR COMMUNICATIONS TEAM,
OUR GOVERNOR'S COUNCIL ON
00:02:20PEOPLE WITH DISABILITIES.
I KNOW THERE'S A LOT OF
00:02:22DIGNITARIES HERE.
I WANT TO MAKE SURE I
00:02:25SPECIFICALLY THANK THE
LEGISLATORS THAT ARE HERE.
00:02:28I KNOW JAY SHABRIA WHO IS WITH
THE GOVERNOR'S OFFICE.
00:02:32I APPRECIATE HIS ATTENDANCE, A
GOOD FRIEND AND SUPPORTER OF
00:02:34RSC.
AT THIS POINT IN TIME I WOULD
00:02:37LIKE TO ASK THE SCHOOL
CHILDREN FROM THE OHIO SCHOOL
00:02:41FOR THE DEAF TO START US OFF
WITH THE PLEDGE.
00:02:44I NEED FOR EVERYBODY TO STAND
AND HELP US WITH THAT.
00:02:52LET'S GIVE THOSE KIDS A ROUND
OF APPLAUSE.
00:03:15(APPLAUSE.
) NOT JUST YET, YOU PROBABLY
00:03:20WANT TO KEEP STANDING.
YOU GUYS GET THE PLEASURE NOW
00:03:24OF SEEING A TREMENDOUS TRIO
THAT I'VE HAD THE PLEASURE OF
00:03:29HEARING A COUPLE TIMES.
SO YOU GET FREE ENTERTAINMENT
00:03:32THAT IS WORLD CLASS.
WE'RE GOING TO HEAR FROM JAMIE
00:03:36BLACKWELL, ANDY LOVE AND SAM
SHEPARD AS THEY COME TOGETHER
00:03:40AS FRIENDS WHEN THEY ATTENDED
THE OHIO SCHOOL FOR THE BLIND
00:03:45-- OR AS THEY ATTEND THE OHIO
SCHOOL FOR THE BLIND.
00:03:48THEIR GROUP IS CALLED
INNERVISION, AND THEY ARE
00:03:51GOING TO SING THE NATIONAL
ANTHEM.
00:04:23(MUSIC)
(APPLAUSE.)
00:05:22THANK YOU, INNERVISION.
OKAY.
00:05:27YOU GUYS CAN HAVE A SEAT.
I HAVE THE PLEASURE OF
00:05:34INTRODUCING OUR NEXT GUEST WHO
NOT ONLY IS A FRIEND IS A
00:05:42MENTOR, IS BOB BLAIR, WHO IS
THE DIRECTOR OF THE OHIO
00:05:46DEPARTMENT OF ADMINISTRATIVE
SERVICES.
00:05:50AND BOB AND I ARE LONGTIME
STATE EMPLOYEES AND WE HAVE A
00:05:53GOOD TIME TALKING TO ONE
ANOTHER, AND HE'S VERY EXCITED
00:05:56ABOUT THE NEW WAY WE'RE TRYING
TO APPROACH GOVERNMENT AND
00:06:01HE'S REALLY LEADING THE WAY
FOR US STATE EMPLOYEES AND
00:06:05EMBRACING NEW WAYS OF DOING
BUSINESS.
00:06:08SO WITHOUT FURTHER ADUE,
DIRECTOR BOB BLAIR.
00:06:11(APPLAUSE.
) >>THANK YOU, KEVIN.
00:06:19IT'S INCREDIBLE PLEASURE TO BE
HERE TO TALK TO YOU FOLKS FOR
00:06:23JUST A FEW MINUTES.
I GET TO STAND IN FOR A VERY
00:06:27LONGTIME FRIEND, GOVERNOR
KASICH.
00:06:30AND I CAN TELL YOU ONE OF THE
THINGS THAT HE ADMONISHES ALL
00:06:3226 CABINET MEMBERS TO DO IS TO
LOOK FOR OPPORTUNITIES FOR
00:06:37PEOPLE THAT COULD USE MORE
OPPORTUNITIES.
00:06:40AND HE'S SPECIFICALLY
REFERRING TO YOU FOLKS, WE'VE
00:06:43GOT TO FIND A WAY TO GET MORE
PEOPLE INTO THE WORK FORCE
00:06:47THAT COULD USE JOBS.
I THINK YOU'LL HEAR THIS
00:06:50MORNING ABOUT SOME OF THE
THINGS THAT IS PRETTY COOL
00:06:52ABOUT THE FOLKS WITH
DISABILITIES AND WHAT
00:06:54THEY CAN DO FOR US.
THERE'S SOME NEAT
00:06:57STORIES OUT THERE.
THE GOVERNOR DOES ADMONISH
00:06:59THIS EVERY TIME AND THERE'S
SOME THINGS WE HAVE IN THE
00:07:02HORIZON WHICH WE THINK MAY BE
HELPFUL ON THAT.
00:07:06I'VE GOT A RESOLUTION I'M
GOING TO READ HERE
00:07:08IN A MINUTE.
I WAS ASTOUNDED.
00:07:10ONE OF THE THING THAT KEVIN
HAS BEEN GREAT ABOUT IS THE
00:07:14REHABILITATION SERVICE
COMMISSIONS UP ON CAMPUS VIEW
00:07:17AND IT'S NORTH OF TOWN HERE A
LITTLE BIT, AND WE -- ALL OF
00:07:21US AROUND HERE, WE TALK IN THE
HALLS AND THINGS LIKE THAT, WE
00:07:26TALK POLITICS AND WE GET VERY
INVOLVED IN OUR
00:07:29OWN LITTLE WORLDS.
ONE OF THE THINGS KEVIN HAS
00:07:32DONE PARTICULARLY WELL IS HE
HAS EXPANDED OUR WORLD.
00:07:36THERE'S A LOT OF THINGS WE
DON'T KNOW ABOUT, AND HE'S
00:07:40MADE US AWARE OF HIS AGENCY
AND WHAT WE NEED TO DO AND
00:07:44WHERE WE NEED TO
HELP SUPPORT THEM.
00:07:48SO WE'RE GOING TO BE LOOKING
VERY MUCH IN THE UPCOMING
00:07:51YEARS TO WHAT WE CAN DO TO
PROVIDE MORE SUPPORT TO THE
00:07:54REHABILITATION SERVICE
COMMISSION.
00:07:56AND KEVIN HAS BEEN A WONDERFUL
ADVOCATE TO BASICALLY INFORM
00:07:59US OF THE FOLKS THAT
WE NEED TO BE HELPING.
00:08:04ONE OF THE THINGS THAT I THINK
HAS BEEN EYE-OPENING, HE TELLS
00:08:07ME THAT ONE OUT OF FIVE ADULTS
HAVE DISABILITIES.
00:08:14AND HE SAYS, WELL, WE HAVE ONE
OUT OF FIVE ADULT OHIOANS WITH
00:08:19DISABILITIES, ONLY 38 PERCENT
OF THOSE PEOPLE HAVE JOBS,
00:08:24WHICH MEANS A FULL 62 PERCENT,
ALMOST TWO THIRDS OF THOSE
00:08:27FOLKS DON'T.
WHICH IS PRETTY ASTOUNDING.
00:08:31THEN HE GOES ON TO -- AND THIS
IS THE IMPORTANT PART HERE --
00:08:34HE SAYS THOSE FOLKS HERE WITH
DISABILITIES THAT DO HAVE
00:08:39JOBS, HE SAYS STATISTICS HAVE
SHOWN OVER AND OVER AND OVER
00:08:43AGAIN THEY ARE THE ONES THAT
HAVE THE BEST ATTENDANCE
00:08:46RECORDS AND THE EFFICIENCIES
THAT THEY BRING TO
00:08:49THOSE JOBS IS AMAZING.
HE TOLD ME A RECENT SUCCESS
00:08:52STORY WHICH I THINK SOME OF
YOU FOLKS MAY KNOW IN HERE.
00:08:56THEY'VE BEEN WORKING WITH
LOWE'S DISTRIBUTION CENTER UP
00:08:59IN FINDLAY, OHIO.
KEVIN AND HIS FOLKS HAVE
00:09:02TALKED ABOUT IT AND I THINK
THEY DECIDED, WELL, LET'S HIRE
00:09:05PEOPLE WITH DISABILITIES.
SO THEY DID.
00:09:08AND THE COMPANY, AS ALL
COMPANIES DO, KEPT STATISTICS
00:09:11ON WHAT WAS HAPPENING.
THEIR PRODUCTIVITY WAS GOING
00:09:14UP SO MUCH THAT THEY NOW HAVE
HIRED 18 PEOPLE WITH
00:09:17DISABILITIES AND THEY'RE
LOOKING TO HIRE MORE.
00:09:21SO WE SHOW THESE COMPANIES
WHAT THE FOLKS WITH
00:09:24DISABILITIES CAN DO, I THINK
THAT 38 PERCENT IS GOING TO
00:09:27CHANGE DRAMATICALLY.
SO THAT'S ONE OF THE THINGS
00:09:32THAT WE'RE LOOKING FORWARD TO.
I MIGHT GO ON WITH ONE
00:09:37OF THE OTHER THINGS.
AS HEAD OF ADMINISTRATIVE
00:09:41SERVICES ONE OF MY
RESPONSIBILITIES IS TO HELP
00:09:44THE STATE HIRE FOLKS AND WE
HIRE A LOT OF FOLKS
00:09:48IN THE STATE.
WE HIRE ABOUT 5,000 PEOPLE IN
00:09:51STATE GOVERNMENT EACH YEAR.
SO ONE OF THE THINGS, WHICH WE
00:09:54HAVEN'T DONE A GREAT JOB ON,
AND THAT'S REPRESENTED BY THE
00:09:57FACT THAT ONLY 38 PERCENT OF
THE PEOPLE WITH DISABILITIES
00:10:00HAVE JOBS, WE ARE GOING TO
UNDERTAKE A NEW INITIATIVE.
00:10:04THAT'S ONE OF THE
ANNOUNCEMENTS WHICH I WOULD
00:10:07LIKE TO MAKE THIS MORNING
WHICH I THINK IS GOING
00:10:09TO BE OF SOME HELP.
WE ARE GOING TO ASK EACH STATE
00:10:11AGENCY TO NAME A DISABILITY
COORDINATOR TO HELP TEACH AND
00:10:17REVIEW WITH EACH HIRING AGENT
INSIDE EACH AGENCY WHAT WE CAN
00:10:24DO TO FIND MORE PEOPLE JOBS
THAT HAVE DISABILITIES.
00:10:29(APPLAUSE.)
I THINK IT'S A VERY EXCITING
00:10:38INITIATIVE.
I'M REALLY EXCITED.
00:10:41WE'RE GOING TO KEEP STATISTICS
ON THIS AND COME BACK NEXT
00:10:43YEAR AND TALK TO YOU
WHEN WE HAVE DISABILITY
00:10:47AWARENESS MONTH.
THAT'S WHY THIS
00:10:51IS A COOL MONTH.
WE'RE GOING TO KEEP THESE
00:10:53STATISTICS AND GET BACK TO YOU
FOLKS AND TALK ABOUT IT.
00:10:57AND WITH THAT I WOULD LIKE TO
READ YOU THE RESOLUTION THAT'S
00:11:00BEEN PREPARED, AND I'M
SUPPOSED TO SHOW
00:11:03YOU THIS FIRST.
WE HAVE A RESOLUTION HERE
00:11:06WHICH I BELIEVE I'M GOING TO
GIVE KEVIN, BUT I'M GOING TO
00:11:09READ IT TO YOU.
IT'S A RESOLUTION FROM THE
00:11:14OFFICE OF GOVERNMENT, FROM THE
EXECUTIVE DEPARTMENT.
00:11:19>>WHEREAS, STATE GOVERNMENT
HAS AN IMPORTANT INTEREST IN
00:11:22PRODUCING ALL DISCRIMINATION,
ONE IN FIVE OHIOANS LIVING
00:11:27WITH A DISABILITY AND LIVING
WITH THE STIGMA ASSOCIATED
00:11:31WITH DISABILITIES, AND
ENCOURAGING OHIOANS TO SEEK
00:11:34EMPLOYMENT, AND WHEREAS ONLY
38 PERCENT OF ADULT OHIOANS
00:11:38WITH DISABILITIES PARTICIPATE
IN THE WORK FORCE, RESULTING
00:11:41IN AN UNDER UTILIZED RESOURCE
OF EDUCATED, QUALIFIED,
00:11:45TALENTED AND EXPERIENCED
INDIVIDUALS, AND WHEREAS, THE
00:11:50AMERICAN WITH DISABILITIES
ACT, ADA, AS AMENDED IN 2008
00:11:54REQUIRES EMPLOYEES TO PROVIDE
PERSONS WITH DISABILITIES
00:11:58EQUAL EMPLOYMENT OPPORTUNITIES
AND FAIR TREATMENT.
00:12:02NOW IS THE TIME TO ADVOCATE
FOR PARTNERSHIPS THAT WILL
00:12:04PROMOTE, QUALITY, ACCESS,
INDEPENDENCE AND VALUED
00:12:08DIVERSITY, DIGNITY AND
INCREASED QUALITY OF LIFE FOR
00:12:11PEOPLE WITH DISABILITIES THAT
COMES WITH OPPORTUNITY TO
00:12:15WORK, BUILD CAREERS, AND
PURSUE THE PERSON DREAM.
00:12:19AND TO WHEREAS, WITH OCTOBER
BEING NATIONAL DISABILITY
00:12:23EMPLOYMENT AWARENESS MONTH, WE
RECOGNIZE THAT OHIOANS WITH
00:12:27DISABILITIES OFFER A VALUABLE
ASSET AND OUR GREAT STATE'S
00:12:32FUTURE WORK FORCE AND ECONOMIC
GROWTH AND WHEREAS STATE
00:12:37GOVERNMENT SHALL STRIVE TO
BECOME A MODEL OF EMPLOYMENT
00:12:41WITH INDIVIDUALS WITH
DISABILITIES AND WE ENCOURAGE
00:12:45ALL OHIOANS BUSINESSES TO
ENACT SIMILAR MEASURERS.
00:12:48NOW, THEREFORE, I JOHN
KASICH, GOVERNOR OF THE STATE
00:12:50OF OHIO, DO RECOGNIZE OCTOBER
2011 AS NATIONAL EMPLOYMENT
00:12:55AWARENESS MONTH.
(APPLAUSE.)
00:13:06BEFORE YOU GET A PICTURE,
ONE OF THE THINGS THAT I
00:13:09ALWAYS LIKE TO ACKNOWLEDGE, I
AM SO IMPRESSED WITH PEOPLE
00:13:11THAT CAN KEEP UP WITH ME AS
FAST AS I TALK.
00:13:14YOU DO A GREAT JOB.
I WANT A HANDSHAKE.
00:13:17>>THANK YOU, SIR.
HOW ABOUT DIRECTOR BLAIR
00:13:32STEPPING UP TO THE PLATE.
(APPLAUSE.)
00:13:45>>NEXT WE HAVE ON OUR PROGRAM -
IF I CAN GET TO IT-
00:13:53HERE WE GO.
I WANT TO INTRODUCE MONTY KERR
00:13:57WHO IS ALSO A GOOD FRIEND.
MONTY IS DEPUTY DIRECTOR OF
00:14:00THE DEPARTMENT OF
DEVELOPMENTAL DISABILITIES.
00:14:03HE'S OVER THE POLICY AND
STRATEGIC DIRECTION SECTION
00:14:07AND MONTY WAS ALSO BROUGHT ON
BOARD BY A GOOD FRIEND,
00:14:10DIRECTOR JOHN MARTIN WHO
COULDN'T BE HERE TODAY, BUT WE
00:14:14HAVE BEEN PARTNERING QUITE A
BIT WHEN IT COMES TO REMOVING
00:14:18BARRIERS FOR INDIVIDUALS
WITH DISABILITIES.
00:14:21AND MONTY IS PLAYING AN
INTEGRAL PART WHEN
00:14:25IT COMES TO THAT.
>>HOW DO YOU FOLLOW A
00:14:36RESOLUTION FROM THE GOVERNOR?
IS THIS FAIR?
00:14:41I WANT TO SAY I AM JUST
EXCITED TO BE HERE.
00:14:43I THINK IT'S A BEAUTIFUL DAY.
IT'S A GREAT DAY TO CELEBRATE
00:14:47GREAT EMPLOYEES AND
POTENTIAL EMPLOYEES.
00:14:53AND ALSO I LOOK AROUND AND I
LOOK AT THE COMPANIES WHO
00:14:57EMBRACE THIS WORK FORCE, THIS
WORK FORCE THAT WE HAVE
00:14:59IN THE STATE OF OHIO.
I THINK IT'S A TREMENDOUS
00:15:02THING AND WE NEED TO GET OUT
THERE AND GET THE WORD OUT
00:15:05MORE AND MORE.
AND SO COMPANIES LIKE LOWE'S
00:15:10THAT SEE THE VALUE CAN SHARE
THAT WITH OTHERS.
00:15:13IT'S JUST A TREMENDOUS THING.
I WANT TO TALK A LITTLE BIT
00:15:17JUST BRIEFLY ABOUT A PROGRAM
THAT'S CALLED BRIDGES TO
00:15:21TRANSITION, AND THIS IS
SPEARHEADED BY RSC,
00:15:25REHABILITATION SERVICES
COMMISSION, IN CONJUNCTION
00:15:28WITH COUNTY BOARDS OF
DEVELOPMENT AND DISABILITIES,
00:15:31PUBLIC EDUCATION, FAMILIES,
AND MOST OF ALL INDIVIDUALS,
00:15:36INDIVIDUALS WHO WANT TO WORK.
AND THIS PROJECT BEGINS EARLY.
00:15:42IT BEGINS WITH
KIDS IN HIGH SCHOOL.
00:15:46AND IT STARTS ASKING THOSE
QUESTIONS, WELL, WHAT DO YOU
00:15:51WANT TO DO AFTER HIGH SCHOOL?
WHERE DO YOU WANT TO BE?
00:15:54WHAT IS YOUR PLAN?
AND THIS IS A PROCESS THAT
00:15:57WE'RE NOT USED TO.
WE DON'T ALWAYS
00:16:00ASK THOSE QUESTIONS.
AND THERE'S ONE GENTLEMAN
00:16:04WHO'S BECOME A FRIEND OF MINE,
HIS NAME IS TRENT.
00:16:07I'VE SPOKEN ABOUT HIM BEFORE.
AND TRENT JUST GRADUATED FROM
00:16:10HIGH SCHOOL ABOUT A YEAR, YEAR
AND A HALF AGO.
00:16:13AND TRENT HAD A LITTLE PARTY
AND THE PARTY WAS
00:16:16CONGRATULATIONS ON LEAVING
HIGH SCHOOL AND WE HOPE YOU
00:16:20ENJOY YOUR LIFE AT
A SHELTER WORKSHOP.
00:16:24AND DON'T MISUNDERSTAND,
I'M NOT OPPOSED TO
00:16:26SHELTER WORKSHOPS.
BUT THIS IS WHAT -- THIS IS
00:16:31THE EXPECTATION FOR TRENT.
AND IT WAS AN EXPECTATION,
00:16:36THOUGH, THAT TRENT
DID NOT HAVE.
00:16:39AND FINALLY TRENT HAD THE
OPPORTUNITY TO SHARE WITH
00:16:43SOMEONE, SOMEONE THAT WAS
LISTENING TO SAY, WELL, MAYBE
00:16:48I'D LIKE TO
TRY SOMETHING ELSE.
00:16:50WELL, AS IT TURNS OUT, THAT'S
WHERE THE BRIDGES TO
00:16:53TRANSITION CAME IN.
SOMEONE LISTENED AND THEY
00:16:57WORKED WITH TRENT, DEVELOPED
-- HELPED HIM DEVELOP SKILLS
00:17:01TO WORK, AND TRENT NOW IS
WORKING FULL-TIME
00:17:05FOR SAM'S CLUB.
AND WHAT DOES TRENT DO?
00:17:11WELL, I WON'T GET INTO THE
LONG STORY, BUT THE POINT HERE
00:17:15IS THAT TRENT CARRIES A RADIO,
TRENT IS THE TROUBLESHOOTER.
00:17:27IF THERE'S SOMETHING GOING ON
IN THE STORE, IT WOULD BE
00:17:30SPILLED MILK, IT COULD BE
SOMETHING MORE INTERESTING
00:17:33THAN THAT, BUT
WHO DO THEY CALL?
00:17:36THEY CALL TRENT.
AND THIS IS A YOUNG MAN THAT
00:17:39WAS GOING TO SPEND THE REST OF
HIS LIFE IN A SHELTER
00:17:44WORKSHOP.
HE HAS ABSOLUTELY -- AS OF
00:17:47TODAY, HE HAS NO SUPPORTS, NO
JOB COACHES ANYMORE, NO ONE
00:17:51COMING TO CHECK UP ON HIM.
TRENT IS AN EMPLOYEE.
00:17:54HE'S NOT A PERSON WITH A
DISABILITY.
00:17:58HE IS AN EMPLOYEE.
AND HE IS SUCCESSFUL.
00:18:02(APPLAUSE.)
>>IF YOU EVER MEET TRENT,
00:18:11YOU'LL SEE THE GLOW, YOU'LL
SEE THE CRY.
00:18:17IT'S WNDERFUL.
HE BRIDGES PROGRAM IS JUST ONE
00:18:23EXAMPLE WHAT RSC IS DOING.
AND WE AS THE STATE DEPARTMENT
00:18:27WORK HAND IN HAND, WANT TO
CONTINUE TO WORK HAND IN HAND.
00:18:30WE WANT TO WORK WITH THE
COUNTIES AT THE LOCAL LEVEL TO
00:18:33MAKE CHILDREN SUCCESSFUL SO
THEY HAVE A GREAT LIFE,
00:18:36A GREAT FULL.
AND I WANT TO THANK KEVIN
00:18:39MILLER AND HIS STAFF, DAN.
THEY ACTUALLY LISTEN TO ME.
00:18:44I'M NOT USED TO GETTING
SOMEONE TO LISTEN TO ME, BUT
00:18:47THEY'LL TAKE TIME TO STOP AND
LISTEN.
00:18:50AND WE HAVE SOME GOOD
CONVERSATIONS ABOUT WHAT I'M
00:18:52MOST OPTIMISTIC ABOUT IS THE
FUTURE, THE FUTURE OF OUR
00:18:55RELATIONSHIP, BUT MOST
IMPORTANTLY THE RELATIONSHIPS
00:18:59THAT WE'RE GOING TO HAVE WITH
INDIVIDUALS THAT ARE GOING TO
00:19:05HAVE OPPORTUNITIES THAT
OTHERWISE THEY WOULD NOT HAVE.
00:19:07SO THANK YOU VERY MUCH.
(APPLAUSE.)
00:19:13>>THANK YOU, MONTY.
NEXT I WOULD LIKE TO RECOGNIZE
00:19:17SOMEONE -- A VERY IMPORTANT
PERSON WE'VE BEEN TALKING A
00:19:20LOT ABOUT THE BUSINESS
LEADERSHIP NETWORK AND THERE'S
00:19:23GOT TO BE SOMEBODY THAT
COORDINATES ALL THAT, SOMEBODY
00:19:27WHO -- YOU GOT TO HAVE SOMEONE
WHO'S PASSIONATE ABOUT IT,
00:19:30TOO.
AND VERY FEW PEOPLE WILL YOU
00:19:34FIND THAT ARE AS PASSIONATE
AS OUR NEXT PERSON.
00:19:38I'M SKIPPING AHEAD.
SO DON'T MIND THAT.
00:19:43WE'RE TALKING ABOUT
CAROLYN KNIGHT OF THE
00:19:46DISABILITY COUNCIL.
BOY, DID I REALLY STEP
00:19:49ON THAT ONE.
CHRIS WILL COME LATER,
00:19:55BY THE WAY.
IS A BODY APPOINTED BY THE
00:19:59MISSION THAT LINKS THE
REHABILITATION SERVICES
00:20:02COMMISSION AND THE DEPARTMENT
OF DEVELOPMENTAL DISABILITIES.
00:20:05THE COUNCIL IS DEVOTED TO
CREATING INDEPENDENCE,
00:20:08PRODUCTIVITY AND INCLUSION FOR
OHIOANS WITH DISABILITIES.
00:20:10AND I KNOW SHE'S VERY
EXCITED, TOO.
00:20:12PLEASE WELCOME CAROLYN KNIGHT.
(APPLAUSE.)
00:20:20>>THANK YOU.
I DO KNOW CHRIS IS PASSIONATE,
00:20:23BUT I AM, TOO.
I WORKED AT OHIO LEGAL RIGHTS
00:20:28SERVICE FOR 100 YEARS, AND
THEN I RETIRED AND I CAME BACK
00:20:33TO RUN THE DD COUNCIL, WHICH
IS A PARTNER.
00:20:37AND I CAME BACK TO WHAT I
THINK IS REALLY A NEW WORLD.
00:20:41NO MONEY, NO MONEY.
I GET THAT.
00:20:45BUT WHENEVER IN MY CAREER HAD
YOU SEEN A DAY LIKE THIS WHERE
00:20:49ALL THOSE FOLKS SIT ON THE
PANEL TOGETHER SAYING GOOD
00:20:55THINGS ABOUT EACH OTHER.
YOU KNOW, IN STATE GOVERNMENT,
00:20:58STATE OFFICIALS DON'T ALWAYS
SAY GOOD THINGS ABOUT
00:21:01EVERYONE, BUT THEY REALLY DO,
AND THEY REALLY MEAN IT.
00:21:05IT'S A REAL JOY TO SEE THE
COLLABORATION, BECAUSE EVEN
00:21:09THOUGH THERE'S NO MONEY, IT'S
AMAZING WHAT YOU CAN DO WHEN
00:21:13YOU PUT YOUR HANDS TOGETHER
AND YOU PULL YOUR MONEY AND
00:21:15YOU SAY, OKAY, HOW ARE WE
GOING TO MOVE THINGS FORWARD.
00:21:18IT IS TERRIFIC.
AND I SALUTE EVERYBODY.
00:21:22I'M SO DELIGHTED TO BE A PART
OF IT.
00:21:24THE OTHER THING I SEE IS THAT
AS PEOPLE WITH DISABILITIES
00:21:27FIND THEIR JOBS, THEY ARE
FINDING THEIR PLACE
00:21:32IN THE COMMUNITY.
THEY ARE TALKING TO
00:21:35LEGISLATORS THEMSELVES.
THEY DON'T NEED US TO TELL
00:21:39LEGISLATORS WHAT THEY DO NEED.
THEY ARE SPEAKERS
00:21:43ON A PANEL TODAY.
TEN YEARS AGO THAT MIGHT NOT
00:21:47HAVE HAPPENED, TO TELL YOU
ABOUT THEIR OWN EXPERIENCES.
00:21:49THEY RAISE THEIR VOICES IN
SONG WHEN WE HAVE A MEETING
00:21:53LIKE THIS TODAY.
THEY'RE SITTING ON BOARDS IN
00:21:57THE COMMUNITY.
THEY'RE GOING TO OCCUPY PLACES
00:21:59OF REAL POWER AND THEN THEY
CAN PUSH THEIR OWN AGENDA.
00:22:03THEY'RE MOVING LIKE I'VE NEVER
SEEN THEM MOVE BEFORE.
00:22:07SO MAYBE NOT HAVING ALL THAT
MONEY IS NOT SUCH
00:22:11A BAD THING AFTER ALL.
YOU REALLY DO HAVE TO LOOK, AS
00:22:15SUSAN PUGH SAID, FOR THAT
SILVER LINING.
00:22:18AND I THINK THIS PANEL AND YOU
ALL TODAY ARE IT.
00:22:21THANK YOU SO MUCH.
(APPLAUSE.)
00:22:28>>THANK YOU, CAROLYN.
I APOLOGIZE FOR FUMBLING THAT.
00:22:31YOU CAN TELL I USUALLY
JUST GET UP AND TALK.
00:22:33I DON'T HAVE TO
MC ABOUT THINGS.
00:22:35FORGIVE ME FOR THAT.
NEXT I DO WANT TO INTRODUCE --
00:22:39SINCE I'VE STOLEN THE THUNDER
A COUPLE TIMES NOW -- CHRIS
00:22:43MAKE RAN TODAY WITH THE
BUSINESS LEADERSHIP NETWORK.
00:22:46SHE'S A VERY
PASSIONATE PERSON.
00:22:49WE HAVE SOME OF OUR CONSUMERS
THAT ARE BRINGING SOME OF
00:22:57THEIR RESUMES TODAY BECAUSE
THEY'RE ACCEPTING APPLICATIONS
00:23:01TO WANT TO HELP
PEOPLE WITH DISABILITIES.
00:23:04I THINK THAT'S AN EXCELLENT
SEGUE. CHRIS.
00:23:09>>THANK YOU.
IT IS A TOUGH ACT TO FOLLOW.
00:23:15I JUST WANTED TO ALSO SAY THAT
I AM VERY GRATEFUL TO HAVE HAD
00:23:18THE OPPORTUNITY TO BE WITH THE
DELAWARE AREA -- DELAWARE
00:23:23COUNTY BOARD OF DEVELOPMENT
DISABILITIES THIS MORNING AS
00:23:26WE DID OUR LITTLE KICKOFF
THERE.
00:23:29IT WAS WONDERFUL.
I AM SO HONORED TO BE HERE.
00:23:34I AM SO GRATEFUL TO SEE THIS.
WE'VE BEEN HERE WHEN THERE'S
00:23:38NOT VERY MANY PEOPLE.
AND LOOK AT US NOW.
00:23:42WE'RE THIS WONDERFUL QUILT OF
ENERGY. AND THE U.S.
00:23:48-- THE OHIO BLN, WE KIND OF
-- WE'VE HAD SOME STARTS AND
00:23:54ON AND OFF, AND HERE
WE ARE AGAIN.
00:23:56AND BOY, WE ARE
ON A TRAJECTORY.
00:23:59AND I WANT TO TELL YOU THAT
THE -- WE'VE BEEN WORKING TO
00:24:05REALLY CREATE THIS BOARD,
DYNAMIC BOARD OF DIRECTORS.
00:24:09YOU CAN SEE SOME OF THE FOLKS
AROUND THE ROOM THAT
00:24:13ARE HERE AND OTHERS.
IT'S AN ASTOUNDING BOARD OF
00:24:16DIRECTORS.
AND WHAT WE'RE DOING IS WE'RE
00:24:18CONTINUING TO DEVELOP
VOCATIONAL PROGRAMS FOR
00:24:21EMPLOYERS.
I VIEW IT ONE EMPLOYER
00:24:24AT A TIME.
THAT'S WHAT I SAY.
00:24:26IF I CAN IMPACT ANY OF US, ALL
OF US WILL IMPACT ONE EMPLOYER
00:24:28TO TAKE A LOOK AT THEIR
HIRING, TO TAKE A LOOK AT
00:24:32DIVERSITY AND DISABILITY.
AND YOU KNOW HOW
00:24:37WE CAN DO THIS?
THANKS TO RSC BY PROVIDING AN
00:24:42ADMINISTRATIVE AND MANAGEMENT
SUPPORT AND FUNDING US.
00:24:45WE ALL HAVE DAY JOBS, BUT WE
ALSO COME TOGETHER BECAUSE
00:24:51THIS IS SO IMPORTANT
TO EACH OF US.
00:24:54AND IT'S ALSO IMPORTANT TO THE
BOTTOM LINE OF OUR COMPANY.
00:24:56WE NEED TO HIRE PEOPLE.
WE NEED TO HIRE QUALIFIED
00:24:59INDIVIDUALS WITH DISABILITIES.
AND REALLY, I WANT TO READ YOU
00:25:04THE MISSION, JUST BECAUSE I
THINK IT KIND OF SETS THAT
00:25:08STAGE, WHO WE ARE, WHAT WE DO,
AND WHERE WE'RE GOING.
00:25:13THE OHIO BLN MISSION IS TO
PROVIDE OHIO EMPLOYERS WITH
00:25:18RELEVANT INFORMATION AND
RESOURCES THAT ENABLE THEM TO
00:25:22ENHANCE THEIR DIVERSITY
INITIATIVES AND INCREASE THEIR
00:25:27BOTTOM LINES YOU THROUGH THE
SUCCESSFUL RECRUITMENT,
00:25:31SELECTION, TRAINING, AND
RETENTION OF A WORK FORCE THAT
00:25:37INCLUDES QUALIFIED INDIVIDUALS
WITH DISABILITIES.
00:25:41SO WE ARE IN THAT GROWTH MODE.
WE HAVE DEVELOPED THE BOARD.
00:25:44WE'RE REACHING OUT.
WE'RE DOING LIKE WORKSHOPS,
00:25:48WEBINARS, CONNECTIONS, WE'RE
CONNECTING WITH EMPLOYERS.
00:25:53THE NEXT THING THAT WE ARE
KIND OF THINKING ABOUT, WE'RE
00:25:56COMING TOGETHER ON THE 12TH AS
A BOARD AND ALSO DOING A
00:25:59PHENOMENAL WORKSHOP.
MIKE PROCTOR FROM PROCTOR AND
00:26:02GAMBLE WILL BE SPEAKING AND
MARY CORN FROM PEARL
00:26:05INTERACTIVE ABOUT TALENT,
RESOURCING.
00:26:14BUT REALLY WHAT WE'RE
THINKING, TOO, IS WHAT CAN WE
00:26:18DO TO PROVIDE NO RISK
OPPORTUNITIES FOR EMPLOYERS TO
00:26:21EXPERIENCE PEOPLE WITH
DISABILITIES IN THE WORKPLACE.
00:26:27SOME OF THOSE WE'RE THINKING
ABOUT ARE INTERNSHIPS AND
00:26:32MENTORING, DIFFERENT AVENUES
TO LOOK AT.
00:26:36AND THAT IS WHERE WE'RE
HEADED, THAT'S WHAT WE'RE
00:26:39LOOKING TO.
BUT AS I SAID, IT'S ONE
00:26:42EMPLOYER AT A TIME.
THANK YOU ALL FOR BEING HERE
00:26:47TODAY AND REALLY HELPING US TO
EXPAND.
00:26:52(APPLAUSE.)
>>NEXT IS ONE OF THE MAIN
00:27:02FORCES IN THE BLN, LYNN
MAILLOUX, WHO IS FROM
00:27:06WALLGREEN'S.
SHE'S GOING TO SHARE A FEW OF
00:27:08HER EXPERIENCES AND HOW IT'S
BEEN VERY -- A POSITIVE
00:27:12EXPERIENCE ALSO TO THE BOTTOM
LINE WHEN IT COMES TO
00:27:15WALGREEN'S.
>>GOOD MORNING.
00:27:22LET ME FIRST SAY I'M GOING TO
APOLOGIZE.
00:27:25I BROUGHT WITH ME FROM TOLEDO
TODAY A LOVELY HELD COLD.
00:27:28SO IF I BREAK AWAY, PLEASE
UNDERSTAND.
00:27:33I WAS ASKED TO TALK A LITTLE
BIT TODAY ABOUT WALGREEN'S AND
00:27:36OUR HIRING INITIATIVES IN
OHIO.
00:27:39WE HAVE BEEN HIRING PEOPLE
WITH DISABILITIES
00:27:41FOR SEVERAL YEARS.
OUR INITIATIVE IN TOLEDO IN
00:27:44OUR DISTRIBUTION CENTER
ACTUALLY STARTED,
00:27:46I BELIEVE, IN 2007.
AND THEN WE GOT THROUGH THIS
00:27:50ECONOMIC DOWNTURN WHERE A LOT
OF THINGS CAME TO A HALT IN
00:27:54BUSINESS, NOT THAT OUR
BUSINESS STOPPED, BUT WE
00:27:56STOPPED SOME OF THE GROWING
AND THE GROWTH THAT WE HAD
00:27:59PLANNED FOR, SO HIRING KIND OF
CAME TO A HALT FOR
00:28:02A LITTLE WHILE ALSO.
SO WE HAD TO TAKE A LITTLE
00:28:05BREATHER FOR ABOUT TWO YEARS.
BUT WE ARE BACK INTO THE SWING
00:28:09OF THINGS AGAIN.
WE JUST THIS SUMMER STARTED UP
00:28:12OUR TRANSITIONAL WORK GROUP.
AND I WANT TO THANK RSC FOR
00:28:17ALL THE SUPPORT THAT THEY HAVE
PROVIDED TO US.
00:28:20THAT IS WHERE WE
INITIALLY STARTED.
00:28:23WE RETURNED TO RSC IN THE VERY
BEGINNING AND SAID HOW DO WE
00:28:27DO THIS, WHERE DO WE GET PEOPLE,
HOW DO WE TRAIN MANAGERS.
00:28:31THAT'S WHO WE CAME TO.
SO THANK YOU VERY MUCH FOR THAT.
00:28:34IN TERMS OF WHAT ARE WE DOING
IN THE STATE OF OHIO, I
00:28:38PERSONALLY DO NOT HAVE A LOT
OF INTERACTION WITH THE STORE
00:28:42SIDE, THE RETAIL SIDE.
I WAS ABLE TO KIND OF ASK SOME
00:28:46QUESTIONS AND FOUND OUT THE
STORES ACTUALLY SEVERAL YEARS
00:28:50AGO DID START HIRING PEOPLE
WITH DISABILITIES, BUT THEY
00:28:54DID IT WITHOUT A
FORMALIZED PROGRAM.
00:28:57IT KIND OF TURNED OUT TO LOOK
LIKE A STORE MANAGER WOULD GO
00:29:00AND HIRE SOMEONE THAT LOOKED
LIKE THEY HAD A PHYSICAL
00:29:03DISABILITY, THEY ASKED THEM TO
BECOME A CLERK TO STOCK THE
00:29:08SHOVES, AND THEN IN THE
ECONOMIC DOWNTURN WHEN THEY
00:29:12HAD TO CUT HOURS AND JOBS,
THOSE WERE THE PEOPLE THAT
00:29:15LOST THEIR JOBS.
SO WE RECOGNIZE THAT
00:29:19IS NOT A GOOD PLAN.
THAT IS NOT AN INITIATIVE THAT
00:29:22WE FELT WAS GOING TO CAUSE
GROWTH AND IN HIRING PEOPLE
00:29:26WITH DISABILITIES.
SO WE HAVE STARTED A NEW PILOT
00:29:29PROGRAM WITHIN WALLGREEN'S.
IT'S NOT IN ALL THE STATES
00:29:33RIGHT NOW.
I THINK IT'S ON THE EAST
00:29:35COAST AND DOWN IN TEXAS.
AND WHAT WE'RE TRYING TO DO IS
00:29:38MAKE THIS AN INITIATIVE WHERE
IT IS A PROGRAM MUCH LIKE WHAT
00:29:43WE DO IN THE
DISTRIBUTION CENTERS.
00:29:45WE TARGET JOBS THAT ARE
FULL-TIME POSITIONS THAT GO
00:29:49ALONG WITH SHARING PERFORMANCE
AND PAY JUST LIKE EVERYONE ELSE.
00:29:54AND THEY'RE DEVELOPING
THAT RIGHT NOW.
00:29:56SO WE HOPE TO SEE THAT SPREAD
ACROSS THE NATION.
00:30:00HOPEFULLY OHIO WILL BE ONE OF
THOSE FIRST STATES WITH THE
00:30:02SUPPORT FROM THE
DISTRIBUTION CENTER.
00:30:04BECAUSE WE'VE BEEN DOING THIS
FOR A LITTLE WHILE.
00:30:06MY COUNTERPART, CHERYL BRENNAN
IS HERE WITH ME TODAY.
00:30:09WE WOULD LIKE TO TALK TO
ANYONE WHO HAS
00:30:11QUESTIONS ABOUT THAT.
WE HAVE SOME INFORMATION
00:30:13AVAILABLE.
AGAIN, THANK YOU ALL, ALL THE
00:30:16ORGANIZATIONS THAT PUT THIS
CELEBRATION TOGETHER, THANK
00:30:17YOU VERY MUCH.
>>I ALSO WANT TO ADD WHEN YOU
00:30:27TALK ABOUT IT'S GREAT TO
RECOGNIZE ALL OF THESE THINGS,
00:30:30BUT IF YOU DON'T PUT A
CONNECTION TO ALL OF IT, IT
00:30:34DOESN'T DO YOU ANY GOOD.
I WANTED TO RECOGNIZE RICH
00:30:36FREDERICK WHO IS HERE FROM THE
GOVERNOR'S OFFICE WHO HAS BEEN
00:30:39CHARGED WITH REENGINEERING
WHAT IT MEANS TO HAVE A WORK
00:30:41FORCE READY IN OHIO.
RICH IS ACTUALLY -- WE HOOKED
00:30:45HIM UP WITH CHRIS MORANDA AND
HE'S GOING TO BE WORKING WITH
00:30:47MEMBERS OF OUR BUSINESS
NETWORK SO WE CAN BRING MORE
00:30:50WORK TO OHIOANS.
APPRECIATE YOU BEING HERE.
00:30:58NEXT, I CAN'T TELL YOU HOW
EXCITED I AM.
00:31:01I THOUGHT I WAS GOING TO
SPEND ABOUT TEN MINUTES
00:31:04YESTERDAY JUST TO SAY HI TO
RICH DONOVAN WHO IS OUR
00:31:07KEYNOTE SPEAKER AND I ENDED UP
SITTING IN JOHN'S OFFICE FOR
00:31:11ABOUT 45 MINUTES BECAUSE I
DIDN'T WANT TO LEAVE.
00:31:15WHEN YOU GET A CHANCE TO
LISTEN TO SOMEBODY THAT'S AS
00:31:18SMART AS RICH, YOU DON'T WANT
TO WALK AWAY, BECAUSE HE
00:31:21BRINGS A LOT TO THE TABLE.
WHEN RICH AND HIS WIFE HAD
00:31:26THEIR FIRST CHILD IN HONOR OF
HIS SPIRIT, RICH'S WIFE NAMED
00:31:32THEIR CHILD MAVERICK
IN HONOR OF HIS SPIRIT.
00:31:37SO WHEN YOU TALK ABOUT
SOMEBODY WHO HAS THAT TYPE OF
00:31:40SPIRIT, THAT'S ALL YOU REALLY
NEED TO KNOW.
00:31:43RICH IS SOMEBODY WHO IS
RECOGNIZED REALLY
00:31:47INTERNATIONALLY, TALKING TO
FORTUNE 500 COMPANIES ABOUT
00:31:51WHAT IT MEANS TO HIRE
INDIVIDUALS WITH DISABILITIES.
00:31:55AND HE REALLY COMES FROM A
PERSPECTIVE THAT A LOT OF
00:31:58PEOPLE PROBABLY HAVE NEVER
HEARD BEFORE, AND I THINK
00:32:01THAT'S WHY I STAYED IN THAT
OFFICE FOR ABOUT 45 MINUTES
00:32:04BECAUSE HE IS TALKING ABOUT
BUSINESS FIRST, AND I THINK IN
00:32:09THIS DAY AND AGE HE'S TRYING
TO EDUCATE PEOPLE TO SAY IT'S
00:32:13NOT ABOUT HIRING AN INDIVIDUAL
WITH A DISABILITY BECAUSE IT'S
00:32:16THE CHARITABLE THING TO DO.
HE'S TALKING ABOUT EDUCATING
00:32:20BUSINESSES THAT HIRE
INDIVIDUALS WITH DISABILITIES
00:32:23MEANS INCREASING YOUR PROFITS
AND BOTTOM LINE.
00:32:28SO I CAN'T TELL YOU HOW
EXCITED I AM TO
00:32:30INTRODUCE RICH DONOVAN.
(APPLAUSE.)
00:32:56>> PEOPLE ALWAYS ASK ME IF I
GET NERVOUS SPEAKING TO PEOPLE.
00:33:00I SAY NO, BUT THAT WALK ALWAYS
SCARES THE CRAP OUT OF ME.
00:33:11I THANK YOU FOR HAVING ME.
IT'S GREAT TO BE IN OHIO.
00:33:15IT'S A BEAUTIFUL CITY,
GORGEOUS DAY AND
00:33:19GORGEOUS BUILDING.
TODAY WE ARE GOING TO HAVE A
00:33:23REAL HEART TO HEART
TALK ABOUT MAKING MONEY.
00:33:29WE ARE GOING TO TALK ABOUT
MAKING MONEY TODAY.
00:33:32WE ARE NOT TALKING ABOUT
SAVING THE WHALES OR DOING THE
00:33:36RIGHT THING.
WE ARE TALKING ABOUT
00:33:39DRIVING SHARED VALUES.
IF YOU TALK ABOUT SHARED
00:33:44VALUE, COMPANIES WILL GET ON
BOARD THIS TRAIN.
00:33:49IT DOESN'T HAPPEN THE OTHER
WAY AROUND.
00:33:52NEXT SLIDE PLEASE.
I ALWAYS LIKE STARTING OFF MY
00:33:59TALK WITH A QUESTION.
BECAUSE I THINK QUESTIONS ARE
00:34:03MORE VALUABLE THAN ANSWERS.
SO YOUR CONSCIENCE SAYS,
00:34:09HIRE PEOPLE WITH
DISABILITIES GLOBALLY.
00:34:12AND YOU'VE GOT - THAT SAYS
YOU MUST HIRE
00:34:17PEOPLE WITH DISABILILTIES.
WHY AM I SITTING HERE TODAY
00:34:22WITH 400 OF MY CLOSEST FRIENDS
TALKING ABOUT HIRING PEOPLE
00:34:26WITH DISABILITIES?
IT SHOULD BE DONE
00:34:29ALREADY, RIGHT?
WELL THE SIMPLE ANSWER IS
00:34:33NOBODY EXPECTS A RETURN.
NOBODY EXPECTS US TO BE
00:34:38WORTHWHILE, NOBODY EXPECTS
VALUE TO COME FROM
00:34:43PEOPLE WITH DISABILITIES.
THAT'S THE HARD TRUTH, THAT'S
00:34:48WHAT WE'RE STARTING FROM.
WE NEED TO DEAL
00:34:51WITH THAT RIGHT AWAY.
NEXT SLIDE PLEASE.
00:34:55SO HOW DOES THIS FIT INTO A
BUSINESS CONTEXT?
00:34:59WELL YOU'VE GOT ALL KINDS OF
IDEAS IN CORPORATE SOCIAL
00:35:02RESPONSIBILITY, DIVERSITY,
INCLUSION.
00:35:08I'M GOING TO BE VERY BLUNT
WITH YOU: THEY'RE VERY NICE,
00:35:11BUT CORPORATIONS DON'T TAKE
THEM SERIOUSLY.
00:35:16THEY SAY THEY DO, BUT THEY'RE
NOT THE CORE OF THE BUSINESS.
00:35:20THE CORE OF THE BUSINESS IS
DRIVING SHARED VALUE.
00:35:25SO HOW DO WE
SQUARE THIS CIRCLE?
00:35:28HOW DO WE GET TOGETHER TO
REALIZE THAT?
00:35:34-- THAT THEY DRIVE VALUE.
MICHAEL PORTER, THE FAMOUS
00:35:40HARVARD BUSINESS SCHOOL
PROFESSOR, CAME UP WITH THIS
00:35:43CONCEPT A COUPLE YEARS AGO.
HE PUT A PAPER OUT THIS YEAR
00:35:48ON THIS IDEA OF SHARED VALUE.
WHERE SOCIETY'S GOALS ARE DEAD
00:35:56CENTERED WITH BUSINESS GOALS.
LET ME REPEAT THAT BECAUSE
00:36:04IT'S IMPORTANT.
SOCIETAL GOALS ARE DEAD IN
00:36:08LINE WITH BUSINESS GOALS.
ACCORDING TO WHAT WAS SAID
00:36:14TODAY, THE MAJORITY OF THE
GROWTH IN THE NEXT 10 YEARS
00:36:18WILL BE DERIVED
OUT OF THAT CONCEPT.
00:36:24SO WHY IS THAT GOOD FOR US?
WELL, DISABILITY ENDS UP BEING
00:36:29A SOCIETAL GOAL.
BUT WE NEED TO EVOLVE IT
00:36:35TO FIT IN LINE
WITH BUSINESS GOALS.
00:36:38WE'VE GOT SOME WORK
TO DO TO DO THAT.
00:36:41ONE IMPORTANT POINT IS, YOU
WILL GET TO SHARED VALUES BY
00:36:46RECONSIDERING WHAT
THE MARKETS ARE.
00:36:51SO, TODAY WHEN WE THINK OF
MARKETS, WE THINK OF SOCCER
00:36:56MOMS, BABY BOOMERS,
MILLENIALS, WHAT HAVE YOU.
00:37:03BUT WHERE THE GROWTH WILL COME
OVER THE NEXT 10 YEARS IS
00:37:06THESE NEW CONCEPTS OF MARKETS
AND WHAT CAUSES CONSUMERS TO
00:37:13ACT RELATIVE
TO THEIR OWN VALUES.
00:37:18AND THAT'S WHERE THIS BECOMES
VERY POWERFUL.
00:37:22NEXT SLIDE PLEASE.
SO THIS IS WHAT
00:37:26THEY CALL THE MAGIC SLIDE.
THIS SLIDE REPRESENTS WHAT THE
00:37:32DISABILITY MARKET ACTUALLY IS.
PEOPLE WITH DISABILITIES
00:37:39REPRESENT 1.1 BILLION
PEOPLE GLOBALLY.
00:37:43ROUGHLY THE SIZE OF CHINA.
THINK ABOUT IT.
00:37:49IF I TOLD YOU 4 YEARS AGO THAT
I COULD GIVE YOU A VILLAGE IN
00:37:54CHINA, WOULD YOU TAKE IT?
PROBABLY.
00:37:59SO IF YOU LOOK AT THE IMPACT
GLOBALLY, WHEN YOU INCLUDE
00:38:05LOVED ONES AND PEOPLE THAT
HAVE A REASON TO RELATE TO
00:38:09DISABILITY FOR WHATEVER
REASON, THAT NUMBER RISES TO
00:38:123.1 BILLION PEOPLE GLOBALLY.
CONTROLLING ABOUT
00:38:188.5 TO 9 TRILLION DOLLARS
YES, THAT'S TRILLION WITH A T.
00:38:26THAT'S ROUGHTLY 60%
OF THE US GDP.
00:38:30ALTHOUGH THAT COULD GO UP.
THE GDP IS GOING DOWN.
00:38:35SO THIS IS NOT A NICHE MARKET,
THIS IS 53% OF
00:38:40THE GLOBAL POPULATION.
THIS IS A BOLD, BUSTING MARKET
00:38:45THAT THIS IS A GOLDEN MARKET
THAT NOBODY PAYS ATTENTION TO.
00:38:51WHICH EXCITES THE HELL OUT OF
ME, BECAUSE THAT MEANS THERE
00:38:54IS LOTS OF OPPORTUNITY.
SO WHEN YOU INCLUDE THE BABY
00:38:58BOOMERS IN THIS --
STATISTICALLY, 52.
00:39:067 PERCENT OF PEOPLE OVER
THE AGE OF 65 HAVE
00:39:11ONE OR MORE DISABILITIES.
BECAUSE OF OUR ECONOMY, THEY
00:39:16ARE WORKING LONGER.
WE ARE LIVING LONGER.
00:39:23WE ARE LIVING
TO THE AGE OF 90.
00:39:27AND RETIRING DOESN'T MAKE
SENSE WHEN WE'RE 65.
00:39:31SO IF YOU WANT TO WORK WHEN
YOU'RE 75, BUSINESSES ARE
00:39:36GOING TO HAVE TO ADAPT TO YOU,
BOTH AS A CONSUMER
00:39:40AND AS AN EMPLOYEE.
AND THIS IS PROBABLY SOMETHING
00:39:45YOU'VE NEVER SEEN BEFORE IF
YOU'RE A DISABILITY PERSON.
00:39:49THE FAR RIGHT OF THAT SLIDE
TALKS ABOUT WHAT I CALL A
00:39:53BROADER MARKET.
IN MY OPINION, THIS IS THE
00:39:57MISSING KEY TO DISABILITIES.
WE ALWAYS TALK ABOUT
00:40:03SOLVING THE PROBLEM.
SPECIFICALLY FOR
00:40:06FOLKS WITH DISABILITIES.
FOR THE BUSINESS COMMUNITY,
00:40:11THE MAGIC BULLET, THE HOLY
GRAIL, IS REALLY -- PEOPLE
00:40:14WITH DISABILITIES AND ADAPTING
THOSE INNOVATIONS TO EVERYONE.
00:40:22SO WE DID A STUDY WITH ONE OF
OUR CLIENTS ON HOW PEOPLE SHOP
00:40:27IN THE GROCERY STORE.
AND WE STARTED TO LOOK AT
00:40:31PEOPLE IN WHEELCHAIRS, AND
PEOPLE WHO CAN'T SEE VERY
00:40:36WELL, THOSE OF THE AGE OF 65
WHO ARE LOSING SIGHT AND SOUND
00:40:40AND THEIR MOBILITY.
AND WHAT WE FOUND WAS THEY
00:40:45WERE KEY -(LEARNING?)
-- FOR ALL OF THOSE FOLKS.
00:40:49THEY APPLY TO EVERYONE.
THEY MAKE THE SHOPPING
00:40:53EXPERIENCE BETTER.
AND THAT'S HOW YOU MAKE THIS
00:40:57A QUICK WIN FOR
SHAREHOLDER VALUE.
00:41:01IF YOU CAN GAIN UNDERSTANDING
FROM SERVING A CUSTOMER WITH A
00:41:06DISABILITY TO DRIVE YOUR
CUSTOMER EXPERIENCE, YOU'RE
00:41:12GOING TO DRIVE THAT INTO
TODAY'S MARKET.
00:41:17THAT'S NEAR IMPOSSIBLE.
NEXT SLIDE PLEASE.
00:41:23I WON'T SPEND MUCH TIME ON
THIS SLIDE, BUT THIS SLIDE
00:41:27OUTLINES WHAT THIS TRANSLATES
TO FOR THE CORPORATION.
00:41:31I WON'T SPEND MUCH TIME TODAY
ON THIS, BUT THIS SLIDE IS
00:41:36CRITICAL FOR A COMPANY.
WHEN WE GO INTO A CLIENT, WE
00:41:42WORK WITH THEM ON FIGURING OUT
WHAT ACTUALLY TO DO, THIS
00:41:49SLIDE BECOMES APPARENT.
BECAUSE FOR EACH COMPANY THE
00:41:53NICHE DISABILITY IS DIFFERENT.
I'LL GIVE YOU
00:41:58A VERY VISUAL EXAMPLE.
PROCTOR & GAMBLE, A GOOD OHIO
00:42:02COMPANY, AND BOEING, A GOOD
CHICAGO COMPANY.
00:42:07THEY'RE VERY DIFFERENT
BUSINESS-WISE.
00:42:10P&G FACES EVERY CONSUMER.
BOEING DOES NOT.
00:42:15P&G WANTS TO SPEND ALL OF
THEIR TIME FOCUSING ON
00:42:20MESSAGING AND PRODUCT
DEVELOPMENT TO ATTRACT THEIR
00:42:24CONSUMERS TO THEM.
BOEING DOESN'T NEED TO DO THAT.
00:42:28BOEING NEEDS TO FOCUS ON
THINGS LIKE PRODUCT DEVELOPMENT,
00:42:32AND FINDING THE BEST ENGINEERS
THAT THEY CAN FIND. RIGHT?
00:42:38SO BOEING HAS TO SPEND A LOT
MORE TIME FIGURING OUT HOW TO
00:42:40GET THE WOMAN IN THE
WHEELCHAIR TO THE BACK OF THAT
00:42:42AIRPLANE AS QUICKLY AS THEY
POSSIBLY CAN AND DELIGHT THAT
00:42:48CUSTOMER, BECAUSE THAT'S GOING
TO MAKE IT EASIER TO GET
00:42:52EVERYBODY ON THAT AIRPLANE.
SO WE SEE THE DIFFERENCE, AND
00:42:56THIS IS IMPORTANT BECAUSE IT'S
NOT ENOUGH FOR ME TO STAND UP
00:43:01HERE AND SAY, DO THIS.
FOR MOST COMPANIES, I NEED TO
00:43:07GO IN THERE, HOLD THEM BY THE
HAND, WIPE THEIR TEARS AWAY,
00:43:12AND WALK THEM THROUGH THE
SPECIFIC STEPS ON WHAT TO DO.
00:43:17I THAT'S MISSING TODAY IN HOW
WE SPEAK TO A COMPANY.
00:43:23I THINK MOST GO, 'OK, I GET
IT, NOW WHAT DO I DO?
00:43:30NOW, THIS IS CRITICAL.
NEXT SLIDE.
00:43:35SO WHAT DOES THIS LOOK LIKE?
HOW TO WE CONCEIVE THIS?
00:43:42WHAT DID REACHING OUT TO THIS
CUSTOMER ACTUALLY DO?
00:43:46WELL, AS YOU SEE BY THE
NUMBERS, THERE'S A MASSIVE
00:43:49POPULATION OF PEOPLE WITH
DISABILITIES THAT ARE HUNGRY
00:43:55FOR COMPANIES AND BRANDS
TO SPEAK TO THEM.
00:44:00AND SPEAK TO THEM IN A
MEANINGFUL WAY.
00:44:03SO YOU SEE A COUPLE DIFFERENT
PICTURES THERE.
00:44:07WHAT MESSAGING AND PRODUCT
DESIGN LOOK LIKE INSPIRED BY
00:44:11DISABILITY?
YOU SEE UP THERE A WINE
00:44:17COMPANY IN CALIFORNIA WHO'S
DONE THEIR LABEL
00:44:21ENTIRELY IN BRAILLE.
NOW WE ALL KNOW THAT YOU'RE
00:44:26NEVER GOING TO FIND THAT
BOTTLE IN A SHOP.
00:44:28AND WE ALL KNOW THAT A VERY
SMALL MINORITY OF PEOPLE WITH
00:44:32VISION IMPAIRMENTS ACTUALLY
READ BRAILLE.
00:44:35SO THE FUNCTIONALITY IS A
LITTLE SUSPECT.
00:44:39BUT THE GESTURE, THE BRAND AND
THE MESSAGE IT SAYS,
00:44:43HEY WE LISTEN. WE CARE.
WE WANT TO ENGAGE
00:44:48YOU AS A CUSTOMER.
AND FOR SOMEBODY WHO'S NEVER
00:44:53BEEN TALKED TO BEFORE, LIKE A
MOTHER OF KID WITH CP OR A
00:44:57FATHER OF A CHILD WITH AUTISM
OR WHAT HAVE YOU.
00:45:02IT TRIGGERS SOMETHING IN THEIR
BRAIN.
00:45:06AND THEY SAY, 'YOU KNOW, I'M
GONNA BUY THAT.
00:45:09I LIKE THAT.
' AND THAT CONCEPT CAN BE
00:45:12BUILT UP AND DONE IN CREATIVE
WAYS THAT I BELIEVE THAT THE
00:45:19CREATIVE GENIUSES NEED TO
FIGURE OUT.
00:45:23BUT IT SURE ISN'T WHAT THEY'RE
DOING TODAY.
00:45:28SO YOU SEE ON THE RIGHT,
PEPSICO DID AN AD WITH J MAC.
00:45:32J MAC IS THE GUY WHO SHOT ALL
THE 3-POINTERS IN HIS HIGH
00:45:37SCHOOL BASKETBALL GAME.
HE HAPPENS TO HAVE AUTISM.
00:45:41THAT AD GOT 4 MILLION HITS ON
YOUTUBE FOR LIKE A WEEK.
00:45:49SO THERE ARE
NUMBERS BEHIND THIS.
00:45:51THERE ARE NUMBERS THAT MAKE
SEEING AS EASY AS THESE
00:45:54COMPANIES PAYING ATTENTION.
AND FIGURE OUT,
00:45:58WE'RE SNIFFING OPPORUNITY HERE.
NOW WHAT?
00:46:03AND THAT'S THE QUESTION THAT
WE HAVE TO ANSWER TODAY.
00:46:05NEXT SLIDE PLEASE.
THE BRAND OF DISABILITY.
00:46:11SO WHEN I GIVE THIS TALK, THIS
IS A NEW SLIDE THAT
00:46:15I'M TESTING TODAY.
WHEN I GIVE THESE TALKS, I
00:46:18GENERALLY ASK THE AUDIENCE,
WHAT'S THE FIRST THING YOU
00:46:22THINK OF WHEN YOU
THINK OF DISABILITY?
00:46:25ANYBODY?
A BLUE WHEELCHAIR, RIGHT?
00:46:28OR A CANE, OR A HEARING AID?
SO WHAT IF I TOLD YOU THAT
00:46:34THAT REPRESENTS LESS THAN
15% OF PEOPLE WITH DISABILITIES?
00:46:40YET THAT REPRESENTS THE
ENTIRE BRAND OF DISABILITY.
00:46:45SO YOU'VE GOT ALL OF THESE
OTHER FOLKS WHO ARE TURNED OFF
00:46:51BY THIS REPRESENTATION OF
SOMETHING THAT IS
00:46:55AT THE CORE OF WHO THEY ARE.
THAT'S SOMETHING
00:46:59THAT WE HAVE TO EVOLVE.
WE HAVE TO SAY, DOES IT CHANGE
00:47:02THAT MINDSET?
WE NEED TO GET PEOPLE AWAY
00:47:05FROM THIS IDEA OF CHARITY
AND PARKING SPACES.
00:47:11ALL OF THESE PHYSICAL
MANIFESTATIONS OF WHAT PEOPLE
00:47:16THINK DISABILITY IS.
IT'S NOT THAT TODAY.
00:47:22IT WAS 40 YEARS AGO.
WHEN YOU HAD THESE TELETHONS
00:47:26AND JERRY'S KIDS AND
ALL OF THAT STUFF.
00:47:29THOSE GUYS WERE REALLY GOOD AT
DOING WHAT THEY DID.
00:47:32BECAUSE THEY CAUSED THE BRAND
THAT STILL EXISTS
00:47:38TODAY IN THE PUBLIC EYE.
SO IT'S UP TO THE GENIUSES AND
00:47:42MOSTLY THE CONSUMERS OF
PACKAGED GOODS TO FIGURE OUT
00:47:45HOW TO RETAKE THAT BRAND.
AND PUT A BRAND OUT THERE INTO
00:47:49SOCIETY THAT'S FUN, SEXY, COOL.
BECAUSE THAT'S
00:47:56WHAT SELLS PRODUCTS.
NEXT SLIDE PLEASE.
00:48:03I LOVE THIS QUOTE.
"WHAT IF YOU SUDDENLY
00:48:08DISCOVERED THAT 20 PERCENT OF
YOUR WORKFORCE SPOKE CHINESE,
00:48:13BUT NEVER THOUGHT TO
BRING IT UP AT WORK?
00:48:18IN FACT, THEY WERE DESPERATELY
TRYING TO HIDE IT.
00:48:24THAT'S DISABILITY.
YOU'VE GOT SKILLS IN YOUR
00:48:30WORKFORCE TODAY THAT ARE
INCREDIBLY VALUABLE.
00:48:35AND I USE MYSELF
AS AN EXAMPLE.
00:48:40WHEN I DO THINGS, WHEN I
INTERACT WITH THE WORLD.
00:48:45SOMETIMES I HAVE TO
DO THINGS DIFFERENTLY,
00:48:47OR I'LL FALL DOWN THE STAIRS.
AND THAT'S GENERALLY NOT FUN.
00:48:52I DEVELOPED WAYS TO FIGURE OUT
MY WAY AROUND NEW YORK CITY
00:48:59THAT WOULD MAKE THE MAKERS
OF GPS JUMP UP
00:49:04WITH GIDDY EXCITEMENT.
BUT THAT'S LOCKED
00:49:08UP HERE, RIGHT?
NOBODY'S TAPPED
00:49:11INTO THAT VALUE YET.
IN YOUR WORKFORCE TODAY,
00:49:15YOU'VE GOT PEOPLE WHO
UNDERSTAND THAT MINDSET.
00:49:19THAT'S A MINDSET THAT WE
CALL ALTERNATE PATHING.
00:49:23YOU'RE GOING TO THE SAME GOAL,
BUT YOU ARE GETTING THERE
00:49:27IN A DIFFERENT WAY.
THAT'S INCREDIBLY PRETTY
00:49:31POWERFUL FOR INNOVATION.
NEXT SLIDE PLEASE.
00:49:38WITH THE PASSING OF
STEVE JOBS LAST NIGHT,
00:49:41I THINK THIS IS A RATHER
APPROPRIATE SLIDE RIGHT?
00:49:48THE GUYS AT APPLE DO NOT MAKE
MACINTOSHES FOR YOU AND I.
00:49:53THEY DON'T.
THEY MAKE MACINTOSHES FOR THE
00:49:57SUPER, UBER-GEEK WHO DOES
VIDEO, ALL KINDS OF WIZARDRY
00:50:03STUFF, THAT I CAN'T EVEN
START TO UNDERSTAND.
00:50:08THAT'S WHO THEY DESIGN
THEIR PRODUCTS FOR.
00:50:14BUT BECAUSE THEY DO THAT, IT
MAKES THE APPLE EXPERIENCE
00:50:17BETTER FOR EVERYONE.
I HAVE AN IPAD,
00:50:20I LOVE MY IPAD.
I AM NOT AN EXTREME USER OF AN
00:50:26IPAD OUTSIDE MY DISABILITY.
BUT WHEN YOU PUT MY DISABILITY
00:50:31INTO IT, I BECOME
AN EXTREME USER.
00:50:34BECAUSE I PUT THAT THING
THROUGH STUFF THAT
00:50:37IT WASN'T DESIGNED FOR.
AND THE SAME CAN BE TRUE ABOUT
00:50:43EVERY OTHER INTERACTION WITH
PEOPLE WITH DISABILILTIES.
00:50:47WE ARE EXTREME USERS.
AND FOR AN INNOVATION CONTEXT,
00:50:54THAT'S WHERE MOST
INNOVATION COMES FROM.
00:50:57IT COMES FROM THAT EXTREME
USER GROUP WHERE IT STARTS IN
00:51:00THE MIDDLE WITH US, GOES INTO
THE STAKEHOLDERS AND IT
00:51:03FINALLY STARTS TO BLEED
INTO THE WORLD.
00:51:09AND THAT'S WHERE THIS BECOMES
INCREDIBLY VALUABLE FOR
00:51:12SHAREHOLDERS.
NEXT SLIDE PLEASE.
00:51:17SO HOW DO WE GET THERE AND
WHERE ARE WE TODAY?
00:51:22TODAY WE'RE IN THE LOWER LEFT.
WE ARE DRIVEN BY VALUES AND
00:51:26LEGAL ACCOMODATIONS.
THAT'S WHAT THIS WHOLE
00:51:31DISCUSSION IS ABOUT TODAY.
AND IT'S THE WRONG
00:51:35DISCUSSION TO HAVE.
IT WAS RIGHT 30 YEARS AGO.
00:51:42BUT SO WAS MY HOCKEY TEAM.
WE HAVEN'T MADE THE
00:51:47PLAYOFFS FOR 6 YEARS.
THINGS CHANGE, THINGS EVOLVE.
00:51:52WE NEED TO EVOLVE HOW WE LOOK
AT DISABILITY.
00:51:58IF YOU LOOK AT THE LARGE SCALE,
IF YOU LOOK AT
00:52:02INNOVATION VS. ACCOMODATION,
HOW CAN WE USE A DIFFERENT WAY
00:52:04OF DOING THINGS
TO DRIVE PRODUCTIVITY?
00:52:09COMPANIES LIKE LOWES AND
WALGREENS GET THAT.
00:52:16THEY UNDERSTAND BY USING THAT
ALTERNATE PATHING MENTALITY,
00:52:20IT CAN REDUCE YOUR COST BY 20%.
AND THAT'S SOMETHING THAT YOU
00:52:24WANT TO TALK ABOUT EVERY
QUARTER WHEN THE
00:52:26ANALYSTS COME CALLING.
THAT'S VALUABLE.
00:52:31THAT'S AT THE CORE
OF YOUR BUSINESS.
00:52:34ALONG THE X AXIS YOU
SEE VALUE VS. VALUE.
00:52:38SO HOW DO WE MOVE THIS OUT OF
CHARITY AND INTO AN EMERGING
00:52:42MARKET CONTEXT?
HOW DO WE IMPOWER PEOPLE WITH
00:52:48DISABILITIES TO --
AS CONSUMERS?
00:52:53PART OF THAT ROLE IS TO DRIVE
REVENUE FOR COMPANIES.
00:52:57THOSE ARE THE CONVERSATIONS
THAT WE NEED TO
00:53:00START HAVING TODAY.
NOW, NOT TO LEAVE VALUES IN
00:53:03THE DUST, BUT TODAY IT'S
A 99%-1% CONVERSATION.
00:53:10IT PROBABLY NEEDS TO BE
A 20%-80% CONVERSATION.
00:53:15THIS WORLD, LIKE IT OR NOT, IS
NOT BASED ON --.
00:53:22THE BIGGEST ORGANIZATION IN
THE WORLD IS NOT A CHARITY.
00:53:30THE LARGEST EMPLOYERS IN THE
WORLD ARE NOT CHARITIES.
00:53:36THE PEOPLE THAT DRIVE PROGRESS
ARE NOT CHARITIES.
00:53:38THEY ARE
PROFIT-SEEKING INSTITUTIONS.
00:53:43WE HAVE FAILED MISERABLY IN
HAVING A CONVERSATION
00:53:49WITH THEM.
AND THAT NEEDS TO CHANGE.
00:53:52NEXT SLIDE PLEASE.
OK, SO HERE'S WHERE, IF YOU'VE
00:53:56GOT A TOMATO TO THROW,
GET IT READY.
00:54:00HOW CAN GOVERNMENT HELP?
THIS IS WHAT WE CALL
00:54:07CONTROVERSY.
GOVERNMENT CAN HELP BY BETTER
00:54:13PREPARING AND ALIGNING THE
WORKFORCE TO COMPETE TOMORROW.
00:54:22UNFORTUNATELY,
THERE'S A WRITEOFF.
00:54:28LET'S BE REAL, WE'RE NOT WHERE
WE WANT TO BE TODAY.
00:54:33SO FIGHTING FOR TODAY, GOD
BLESS YOU, BUT YOU'RE PROBABLY
00:54:40WASTING TIME DOING THAT.
SO WHAT WE NEED TO DO IS FOCUS
00:54:47ON THE SOLUTION FOR TOMORROW.
WHERE DO WE NEED
00:54:52TO BE IN 5 YEARS?
SO I SPLIT IT IN 3 AREAS.
00:54:55AND INTERESTINGLY ENOUGH, THEY
ALL ALIGN WITH OUR FISCAL
00:54:58DIFFICULTIES TODAY.
SO EDUCATION - I WON'T
00:55:03READ THE SLIDE, BUT
I KIND OF LIKE THIS POINT.
00:55:08SPECIAL EDUCATION IS
NOT SO SPECIAL.
00:55:13I CAN'T TELL YOU HOW MANY
PEOPLE I'VE MET IN MY TRAVELS
00:55:19THAT HAVE TOLD ME THAT
THE EDUCATION SYSTEM
00:55:26HAS FAILED THEM.
AND MY HEART GOES OUT TO THEM
00:55:28BECAUSE IT'S TOUGH TODAY.
IT'S REALLY TOUGH.
00:55:34I CAN'T TELL YOU HOW MANY
15-YEAR-OLD KIDS I'VE MET WHO
00:55:37ARE BRIGHT, THEY'VE GOT A FIRE
IN THEIR BELLY, THEY'RE IN
00:55:41WHAT GRADE - 11 AT THIS POINT.
AND I'LL ASK THEM, WHAT ARE
00:55:47YOU GONNA DO WHEN YOU GET OUT
OF HIGH SCHOOL?
00:55:50AND USUALLY I HAVE TO ASK
THAT QUESTION 3 TIMES
00:55:52BEFORE THEY ANSWER.
AND THE ANSWER IS TYPICALLY,
00:55:56'NOBODY'S EVER ASKED ME
THAT QUESTION BEFORE.
00:56:01I'M A PRETTY TOUGH GUY,
I LIVE IN NEW YORK,
00:56:04I WORKED ON WALL ST.
FOR MANY YEARS.
00:56:08THAT BREAKS MY HEART.
THAT IS TALENT AND A LIFE
00:56:14LEFT TO DIE ON THE VINE.
AND WE'RE DOING
00:56:20NOTHING ABOUT IT.
SO THAT'S THE FIRST THING
00:56:24THAT HAS TO CHANGE.
SECOND IS THIS WHOLE
00:56:26IDEA OF ENTITLEMENTS.
WE SPEND, AT THE FEDERAL LEVEL,
00:56:31$380 BILLION ON DISABILITY.
WE'RE KEEPING PEOPLE ALIVE.
00:56:42WE'RE MAINTAINING
PEOPLE AT ZERO.
00:56:44WHY?
THAT SYSTEM NEEDS MAJOR REFORM.
00:56:48IT NEEDS TO VALUE PEOPLE AS
PRODUCTIVE MEMBERS OF SOCIETY.
00:57:00IT NEEDS TO REDUCE THE RISK
THAT ARE COMING OFF OF THOSE
00:57:03ENTITLEMENTS OF BEING A
PRODUCTIVE TAX PAYER.
00:57:08BECAUSE RIGHT NOW
IT'S LIKE THIS STAGE.
00:57:12IF I WANT TO GO TO WORK, I'M
RELIANT ON THESE ENTITLEMENTS.
00:57:19I'M TAKING A MASSIVE RISK.
NOBODY ELSE IN
00:57:23SOCIETY DOES THAT.
ONLY PEOPLE WITH DISABILITIES.
00:57:28SO HOW DO WE REENGINEER THOSE
PROGRAMS TO NOT ONLY ELIMINATE
00:57:39THAT RISK, BUT CAUSE INCENTIVE
TO TAKE RISK?
00:57:45THAT'S A QUESTION THAT I
DON'T HAVE THE ANSWER TO YET.
00:57:50BUT NOBODY'S ASKING
THAT QUESTION TODAY.
00:57:55SO I WANT MORE PEOPLE TO ASK
THEMSELVES THAT QUESTION.
00:57:59AND ENGINEERING FISCAL REALITY
WITH THE 3RD WORLD POLITICS
00:58:04THAT I JUST STUCK
MY TONGUE ON.
00:58:08WE NEED TO
HAVE THAT CONVERSATION.
00:58:11AND WE NEED TO
KILL A FEW SACRED COWS.
00:58:15AND START HAVING A TOUGH, REAL
CONVERSATIONS ABOUT VALUES.
00:58:20AND I'LL JUST LEAVE
THAT WITH ONE THOUGHT.
00:58:29THIS IS NOT WALKING
AWAY FROM PEOPLE.
00:58:34DON'T LET ANYBODY TELL YOU
THAT REFORM IS
00:58:37WALKING AWAY FROM PEOPLE.
WHEN I HEAR THAT, IT MAKES ME
00:58:42WANT TO THROW UP.
NOBODY'S SAYING DO THAT.
00:58:48BUT WHAT WE ARE DOING IS SAY,
RECOGNIZE VALUE.
00:58:52PERIOD.
NO JUDGEMENTS,
00:58:56JUST RECOGNIZE VALUE.
AND FINALLY, THIS IDEA OF
00:58:59ALIGNMENT.
AND THIS GOES BACK TO THE IDEA
00:59:02OF VALUE OF PEOPLE AND THEIR
ABILITY TO GIVE TO SOCIETY.
00:59:11SO WE NEED TO ALIGN
GOVERNMENT, WE NEED TO ALIGN
00:59:13THE INDIVIDUAL, AND WE NEED
TO ALIGN CORPORATIONS
00:59:18TO CREATING THAT VALUE.
GROWTH, PRODUCTIVITY,
00:59:22AND SUSTAINABILITY.
YOU GET THOSE 3 THINGS,
00:59:26WE'RE ALL GOING TO BE A BIGGER -
IN 5 YEARS.
00:59:30NEXT SLIDE PLEASE.
SO OHIO.
00:59:36WE'RE IN OHIO,
A BEAUTIFUL STATE.
00:59:39I'M LOVING MY TIME HERE,
THIS IS A GORGEOUS ROOM.
00:59:43HOW CAN WE DO THIS.
WELL I'M TOLD THAT THERE IS AN
00:59:48EFFORT TO REINVENT THE ECONOMY
OF OHIO AWAY FROM RUST BELT
00:59:55AND INTO THIS HI-TECH
HEALTHCARE AREA.
01:00:00GREAT IDEA, BY THE WAY.
TURNS OUT WHEN YOU
01:00:04ANALYZE THE S&P 500.
WHEN YOU LOOK AT WHAT
01:00:08COMPANIES ARE DOING WHAT,
HEALTHCARE IS THE
01:00:11WORST PERFORMER
RELATIVE TO DISABILITY.
01:00:14AND I GOT A HOLD OF THAT.
I SAID, DOES THAT MAKE SENSE?
01:00:23IN NO WAY IT DOES.
YOU GOT A BUNCH OF
01:00:26DOCS TRYING TO CURE PEOPLE.
IT'S NOT A CUSTOMER FOCUS.
01:00:30THEY SEE PEOPLE WITH
DISABILITIES AS
01:00:34THEIR WORK BENCH.
THIS IS NOT A
01:00:38CUSTOMER-DRIVEN THING.
SO THERE'S AN OPPORTUNITY FOR
01:00:42HIGHER HEALTHCARE COMPANIES TO
START TO LOOK AT PEOPLE WITH
01:00:46DISABILITIES AS CUSTOMERS.
AND TO LEAD THE WORLD
01:00:51IN DOING THAT.
AND I THINK IF YOU GET THAT
01:00:58RIGHT, IT'S GONNA REALLY DRIVE
GROWTH IN THAT AREA
01:01:01FOR YOU GLOBALLY.
AND I THINK THAT'S WHERE THE
01:01:04BIG OPPORTUNITY IS FOR OHIO.
IS TO ALIGN THAT EFFORT TO BE
01:01:10THE WORLD LEADER IN HI-TECH
HEALTHCARE WITH SERVING A
01:01:14CUSTOMER WITH A DISABILITY.
I THINK IT'S A MATCH
01:01:19MADE IN HEAVEN.
NEXT SLIDE PLEASE.
01:01:23SO FINALLY, I'M A NUMBERS GUY,
I LIKE TO END EVERY SLIDE
01:01:26WITH AN EQUATION.
SO IF WE LOOK AT THE TOP-LYING
01:01:32GROWTH AVAILABLE IN THIS
COMMUNITY, IF WE LOOK AT THE
01:01:36HOST OF UNMET NEEDS OF THIS
CONSUMER, IF WE LOOK AT THE
01:01:41UNTAPPED TALENT IN THE
INNOVATION PLATFORM, FINALLY
01:01:45LOOK INTO PUBLIC/PRIVATE
PARTNERSHIPS, YOU HAVE THIS
01:01:50BEAUTIFUL SYNERGY OF
VALUE CREATION.
01:01:55BOTH FOR SOCIETY AND FOR
SHAREHOLDERS.
01:01:59AND WHEN YOU DO THAT,
YOU'RE GOLDEN.
01:02:01THANK YOU AND
ENJOY THE DAY TODAY.
01:02:21(APPLAUSE)
>>SEE WHAT I MEAN ABOUT RICH?
01:02:28I HOPE YOU DO ENJOY THE REST
OF YOUR TIME AND YOU KNOW, MY
01:02:32HOCKEY TEAM HAS NOT MADE THE
PLAYOFFS ONCE IN THOSE 6 YEARS.
01:02:35HOPEFULLY WE CAN TALK A LITTLE
BIT MORE ABOUT
01:02:37THE HOCKEY TEAM.
BUT THIS IS GONNA
01:02:39CONCLUDE OUR PROGRAM.
I AGAIN WANT TO THANK RICH AND
01:02:42OUR ESTEEMED GUESTS THAT ARE
HERE, I PARTICULARLY AGAIN
01:02:45WANT TO THANK ALL OF MY STAFF
WHO ARE HERE WHO HAVE HELPED
01:02:49WORK BEHIND THE SCENES WHO
DON'T GET A LOT OF KUDOS BUT I
01:02:52WANT TO SAY THANKS TO ALL OF
THEM FOR ALL OF THEIR WORK.
01:02:56[APPLAUSE] AND PLEASE, PLEASE
MAKE SURE YOU STOP BY & VISIT
01:03:06OUR PARTNERS WITH THE BLN AND
ASK THEM QUESTIONS IF YOU'RE
01:03:08HERE FROM A BUSINESS
OR YOU'RE AN INDIVIDUAL.
01:03:10ONE THING THAT
I THINK'S IMPORTANT.
01:03:12PEOPLE ASK ME, SO WHY DID YOU
HAVE THE OPPORTUNITY
01:03:15TO TAKE THIS JOB?
AND WHEN I FOUND OUT MY SON
01:03:20WAS DIAGNOSED WITH AUTISM, I
REALIZED THAT I NEEDED TO FIND
01:03:23SOMETHING THAT WASN'T A JOB.
AND WHEN I COME TO WORK AS THE
01:03:26DIRECTOR OF RSC,
IT'S NOT A JOB.
01:03:29IT'S A PASSION.
AND WHAT YOU HAVE TO DO IS
01:03:31FIND YOUR PASSION.
SO CONNOR, YOU KNOW WE'RE
01:03:33WORKING ON THAT HARD.
AND SO WE'LL HOPE WE GET THE
01:03:35REST OF OHIO THAT WAY.
SO THANKS SO MUCH
01:03:37FOR BEING HERE.
Note : Transcripts are compiled from uncorrected captions