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Supreme Court of Ohio

Description

Did Insurer Violate Consumer Sales Practices Act in Repair Estimate That Included Non-Manufacturer Auto Parts?

Farmers Insurance of Columbus, Inc. v. Jerry Dillon and Nancy Dillon, Case no. 2014-0451

Fifth District Court of Appeals (Coshocton County)

ISSUES:

In a dispute involving an estimate calling for the use of non-manufacturer auto parts for a repair, does an insurer engage in a "consumer transaction," as defined in the Ohio Consumer Sales Practices Act?

Is an insurer's repair estimate using manufacturer and non-manufacturer auto parts an "unfair or deceptive act or practice," according to the Ohio Consumer Sales Practices Act?

Markers Transcript

00:00:35	Thomas Glassman for Farmers Insurance of Columbus, Inc.
00:18:36	Chris Haaf for amicus curiae Alliance of Automobile Manufacturers on behalf of Jerry Dillon and Nancy Dillon
00:24:58	Peter Traska for Jerry Dillon and Nancy Dillon
00:38:40	Summation: Thomas Glassman for Farmers Insurance of Columbus, Inc.

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Note : Transcripts are compiled from uncorrected captions