Small talk and chit chat comes naturally for some people. For others, it takes work. The good news is effective communication skills can be taught. Some people join groups who meet regularly to practice their communication skills. Others take classes or attend seminars on public speaking. But some experts worry people are losing their ability to communicate, thanks in part to modern technology.
Guests:
Tony Zupancic, Associate Professor of Communication, English and Theater at Notre Dame College
Bernardo Carducci, Professor of Psychology and Director of the Shyness Research Institute at Indiana University Southeast and author of The Pocket Guide to Making Successful Small Talk
Diana Golob, President of the Mid-Day Toastmasters in Cleveland