Cleveland's water department produces a fine product: clean, crisp tap water. But customer service woes, an aging network of underground pipes and a stiff increase in rates have many customers howling. None louder than Westlake, which is exploring a plan to buy water from neighboring Avon Lake. Cleveland officials say such a defection will be a lot more expensive than Westlake leaders are letting on.
Dennis Clough, Mayor, Westlake
Darnell Brown, Chief Operating Officer, City of Cleveland
Julius Ciaccia, Executive Director, Northeast Ohio Regional Sewer District